John Rosin Email & Phone Number

Kent, Wa

Sumner

● Improved Ecommerce ship rate from 500 to 3800 orders daily by eliminating bottlenecks.● Coached and mentored 3 warehouse managers, 85 staff members, and 8 operations specialists ● Developed, implemented, and oversaw long-term operational strategies across 5 divisions including Amazon Direct Fulfillment and other ecommerce customers.● Analyzed and measured data integrity during implementation of (WMS) Deposco software, identified limitations and teamed with IT department to define processes.

Sumner, Wa

● Train, support, and lead team of 60, including 5 direct reports, in 265,000 sq. ft. facility.● Achieved small parcel request for proposal (RFP) contract savings of 13.7% on $2.9MM annual spend.● Increased carton fill rate from 68% to 85% and improve average revenue per carton by 15%.● Decreased temporary labor by 73% from 15 to 4, reallocate additional staff, and increase order and receipt throughput to $150,000 per day after implementation of new WMS software.● Managed implementation of WMS Accellos Edge software from conception to completion in collaboration with IT department. Examine, evaluate, and authenticate data integrity for Enterprise Resource Planning (ERP) and WMS software.● Measure key performance indicators (KPI) and lead improvements for daily revenue, daily cartons shipped, lines picked, units picked, revenue per carton, and actionable backlog. ● Reduce freight costs and improve consolidation efforts by banding like items within strategically planned case zones.● Identify and solve complex operational issues in a timely manner.● Redesign pick pack process for all outbound small parcel orders.

Sumner, Wa

● Recruited, cultivated, and guided team of 55 including 4 direct reports to manage daily operations of warehouse, logistics, transportation and distribution.● Accelerated sales increase from $60MM to $90MM by adding operational staff, improving productivity.● Reduced chargebacks to less than 1% of all sales by implementing a compliance department and developed processes to effectively respond to issues.● Administered company standards for Electronic Data Interchange (EDI) partnerships.● Revamped and established procedures for new accounts, including item setup, carton markings, UCC-128 labeling, customer routing and pick pack process.● Integrated and aligned functions between sales, finance and operations for streamlined process.

Sumner, Wa

● Cultivated and supported staff of 15 including customer service, order entry, account receivable, and billing teams in alignment with organizational goals and objectives.● Seamless implementation of WMS DC Warehouse software to completion in collaboration with IT department. Examine, evaluate, and authenticate data integrity for Enterprise Resource Planning (ERP) and WMS software.● Executed an upgraded WMS software that drove 85% automation of data entry process for incoming orders, and included testing and monitoring data integrity, integrating ERP and WMS software for streamlined organizational improvements. ● Reduced overhead, critical errors and saved costs by leading process improvements.● Revamped and established procedures for new accounts, including item setup, carton markings, UCC-128 labeling, customer routing and pick pack process.● Established internal EDI department increasing speed and accuracy, while reducing data entry time and keystroke errors.

Redmond, Wa

Administration of company’s standards in: customer service, budgetary, inventory, and loss prevention control. Training of associate managers and specialists in marketing, sales and management skills for career advancement within the company. ● Increased revenue 18% to $4.7MM and coordinated opening of 14 stores.● Developed and implemented training program for 15-25 associate managers, marketing and sales specialists across organization.

Various Locations

Operations Manager, Everett, WA (July 1997 to August 1989)Budgetary control of inventory in excess of 5 million through supervision of the purchasing and receiving departments. Payroll control of eight departments through hiring practices and monitoring of departmental budgets. Forecasting of annual budget to assure quarterly and annual goals are met. Reviewing and negotiating of building maintenance contracts.Assistant Manager, Lynnwood, WA (March 1995 to July 1997)Supervision of the sales floor operations; overseeing two sales departments through training and education of sales supervisors; training and staff development; merchandising strategies; inventory control of departments; proper scheduling of staff to maximize customer service.Training Director, Bellevue, WA (February 1994 to November 1994)Development and facilitation of Company training programs. Developed and implemented an inner-district training program to streamline procedures and improve consistency between stores.