I was progressively promoted at Eton which underwent a rebrand/rename and rose into leading the entire operations. This included a $35 million revenue budget, 50 employees (as well as 200+ manufacturing / sales reps), multiple product lines, and three locations (Berlin Germany; Toronto, Canada; and Palo Alto, CA). The scope of work was incredibly diverse. I additionally oversaw the company’s key partnership with American Red Cross as the exclusive licensee and distributor for preparedness radios and emergency lights. The biggest takeaway I gained was remaining flexible in addressing competing demands and priorities. That impacted how I developed strategic plans, approve annual budgets, set goals, develop forecasts, manage facility operations, review contracts, negotiate terms, handle legal claims process, ensured product compliance, managed risk, directed IT and HR functions, supervised customer support, and coordinated staff training. I also managed warehouse, administrative and international departments as well as all trade events including vendor and industry tradeshows.* Improved product transit times from 12+ weeks to <2 weeks which delivered higher inventory turns and improved cashflow.* Propelled company into more competitive stance within marketplace by leading initiative that enhanced product availability and meet account demand.* Captured $1.4 million in annual revenues by leading pitch for product assortment to Home Depot’s annual Hurricane Train program available in 303 Gulf and East Coast stores.* Launched unconventional and mutually beneficial partnership with local NPR station to attract 40+ new customers which added $1 million in sales.* Skyrocketed sales 500% over projections; leveraged field discovery of how product was shelved differently than corporate planogram resulting in rapid sales growth.

Continued top career contributions: * Reduced SKUs and required inventory levels from $2+ million to <$500,000; implemented “Good, Better, Best” product assortment strategy. * Led complete ERP system changes that saved $600,000+ / year. * Cut overhead expenses $1+ million / year by downsizing remote office locations. * Curbed freight expenses 50+% to save company $500,000+ / year. * Lowered BOM finished goods cost by 13+% which positively impacted company cash flow and gross margins. * Won new business relationships with key big box store buyers by luring decision makers into booth at mission-critical tradeshows.

Vice President & Chief of Staff Director of OperationsOperations ManagerOperations Coordinator

Dedication, ownership of outcomes and constant drive to improve systems was core to my tenure at the YMCA and allowed for promotion from Front Desk Supervisor to Director of Administrative services during my twelve years. Spanning two associations (Santa Clara Valley and San Francisco) in three branches, I earned the trust of my superiors, peers and subordinates with a hands-on approach to encourage and lead for the success of the organization in both daily and long-term goals.While my stated responsibilities included many standard supervisory functions such as staff hiring/scheduling, daily supervision and ensuring the highest data integrity possible, I was also tasked with special projects such as a lead within a major ERP system conversion for the YMCA of San Francisco, helping to reorganize a smaller branch to find efficiencies (Camp Campbell) and ways to improve and streamline registration processes for our camp and after school programs.