Currently consulting at Southwest Airlines.

• Responsible for running the day to day activities in a fast paced IT Consulting Company.• Responsible for delivery of multiple projects for a wide variety of companies to include the Judiciary for the State of Hawaii.• Effectively and simultaneously led the rewrite of the accounting and criminal court systems from a mainframe environment to client server environment for the State of Hawaii.• Provided several clients with IT Management, Solutions and Resources to challenging business needs.• Managed the placement of consultants on multiple client sites.• Successfully managed outsourcing model with 2 offshore companies for 3 different clients.• Responsible for budgeting and project forecasting at a company level.• Managed limited company resources to maximize business outcomes• Reduced company cost by 20% after first 90 days and 30% within a year. • Launched company’s first product on Clients website transitioning the company from a service only firm to products and services.• Developed processes and procedures to improve overall operational performance

Managed the Collections IT Development, Testing and Production Support teams.• Managed and mentored up to 16 employees and 60 contractors on a fast paced Information Technology team. • Responsible for budgeting and forecasting the Development, UAT testing and Production team support for the Cards Collections Systems.• Led the production support team to reduce the number of opened Trouble Reports from 60 to fewer than 10 and reduced the batch cycle time by 300%.• Led the development team through full project lifecycles of numerous simultaneous releases. The team supports 20,000 hours of project work each major quarterly release and 6,000 – 10,000 hours for each minor quarterly release.• The last 2 years my team has reduced the cost of Operations by $1 million and prior to leaving on track to meet this goal again. Cost control is an area I strive in.

• Responsible for project planning, leading teams, estimating and management of medium to large size projects.• Developed and implemented highly complex technical and business solutions.• Coded/supported programs in COBOL using VSAM and DB2 in the following processes: Accounts Receivables (Considered a SME), Messaging Processing System, Invoice Processing System, Traffic Processing System, External Tape (Considered a SME), Write-off and Recovery System (Considered a SME), High Toll and Computer Assisted Collections System• Part of the full life cycle of the complete rewrite of the Accounts Receivable System for a prominent Telecommunication Company. This was a 100,000-hour project (30,000 hours on my team), which spanned over 2 years. • Member of the Implementation Team, responsibilities included: round the clock support during the implementation process, execution of the system flows through CA7, immediate resolution and resubmission of any and all abends. • Coded programs for a major telecommunications company, which conducted the following: Treatment process, Write offs, Master account updates, System balancing, Auto Dialer, Letters, and posting of account information.

• Trained, supervised and evaluated up to 15 soldiers on complex military operations. Was responsible for the accountability and maintenance of over one million dollars worth of military equipment.• Made the Commandant’s List in both the Primary Leadership and Basic Non-Commissioned Officers courses.• Led the base with 75% of my squad members receiving the Expert Infantryman Badge. This is the highest badge an Army infantryman can receive. The Army squad average is less than 7%.• Led my squad to have the highest physical fitness test squad average for 3 years straight on base.