John Rudin Email & Phone Number

Calgary, Canada Area

Long View Systems At Fortis Alberta

Maintain Long View contracted service levels and infrastructure availability.Day to day management of operations team and projects.End to end responsibility of client’s server, operating system and storage environment.ITIL disciplines: change, incident and problem management.Inventory management and capacity planning.Provide periodic reports and KPI/SLA dashboards.Responsible for 24x7 NOC and data center.Staff resourcing and employee career planning.

Long View Systems At Cenovus Energy

Server Infrastructure Operations Lead.Building a strong team through Career guidance, identifying training needs, motivating personal growth.General Administration including vacation management and consultant timesheet approvals.Task delegation and management.Oversee all deliverables in areas such as Windows server, VMware, HP hardware, Antivirus and more.Metrics reporting.Manage client perception and relationship.

Long View Systems At Cenovus Energy

Citrix Administrator responsible for managing and supporting a Citrix environment comprised of XenApp 4.0 Citrix servers with Softgrid for virtualized application deployment.Work closely with Cenovus business owners to evaluate and implement required software.Project resource on a number of client undertakings.

Long View Systems At Cnrl

Team Lead responsible for coaching and career development for a team of IT consultants.Citrix Administrator responsible for a 45 server Windows 2000, Novell Client, Metaframe XP FR3 farm.Developed and proposed the plan to upgrade the Citrix environment to Windows 2003 and Citrix Presentation Server 4.5.Developed and proposed the plan to remove the Novell client from the Citrix environment without user impact and without additional hardware as part of CNRL’s Infrastructure Overhaul Project.Citrix Secure Gateway and Web Interface Implementation and administration.VMWare 3.0 utilized for a multi-server Citrix Production and Test environment.Implementation of AD GPOs for Citrix environment management.Utilize Remedy Action Request System for Service Desk Ticket tracking and Request for Change (RFC).

Eds At Bp Canada

Citrix Administrator for Weyerhaeuser, responsible for Active Directory Domain administration for over 2500 NT 4.0, Windows 2000 and Windows 2003 servers including DHCP and DNS support.Administration of a 250 server Citrix Metaframe XP farm.Experience with Citrix Secure Gateway (CSG), NFuse and Metaframe Presentation Server 3.0.Utilize Remedy Action Request System for 2nd level support for client issues.Implemented and supported a Citrix Metaframe XP Server Farm for BP Canada.Migrated approximately 400 users from an old Citrix Metaframe 1.8 environment to the new Metaframe XP Farm and continued to support the users and the Citrix server applications.3rd Level Server Support for BP Canada’s Citrix, File and Print and Application servers.BP Canada’s representative on the Global WTS Service line.Provided Server Hardware support of all HP/Compaq servers including external Compaq Tape Drives at BP Field locations.Application server implementations including Maximo, Business Objects, M-Path and SmartMOC.Web design using ASP pages; designed and managed a number of Intranet web sites which proved to be beneficial for BP Canada users.

Futurelink Canada

Domain Administrator - Windows NT4.0 and Citrix Metaframe 1.8 servers.Microsoft IIS and FTP Server administrator.Supported the Back-up system utilizing Veritas NetBackup software and a StorageTek mass tape storage library system.Utilized tools such as NetIQ and Compaq Insight Manager to monitor and troubleshoot hardware and software issues.Provided second level support on connectivity problems, application issues, and requests that are beyond the scope of the FutureLink Help Desk.

In my over 13 years at The Forzani Group Limited (FGL) I worked my way from part time retail sales to a full time department manager and into a Purchasing Analyst position at the head office. Analyzed sales trends and transferring that information into a purchasing planManaged the product from Purchase order to deliver into the warehouse to delivery to each retail location.Attended trade shows and assisting the Purchaser with market trends and product selection.

Bachelor'S Degree, Economics, Bussiness Minor

Citrix Xenapp/Xendesktop 7.5 Installation, Configuration And Support

Vmware Virtualization Install, Configure And Manage Vsphere 5.5

Long View Leadership Development Program (Ldp) Graduate, Leadership

Itil Certified, Itil Foundations

Ccea (Citrix Certified Enterprise Administrator), Citrix Administration

Mcse, Windows Server Configuration And Administration

Education record