Product Management and e-Commerce executive with demonstrated successes in creating industry leading applications. Experienced in e-commerce channel management and growth with a focus on the user experience, resulting in increased transactions and higher customer satisfaction. Proven ability to manage multiple software systems through the product management process, delivering multiple on-time releases of each system every year and increasing the value of the systems to end users.Adept at leveraging technology to revolutionize operational processes as can be seen through work implementing automated underwriting and paperless processing systems supporting multiple business units. Experienced at supporting operations both domestically and internationally. Stellar customer advocacy skills honed as key liaison between user base of various systems and senior management. Able to successfully understand customer needs, translate those needs into software functionality and increase customer satisfaction. Excellent leadership and communication skills to enable teams to exceed performance expectations.Specialties: Software product management, project management, e-Commerce, analyzing and improving existing operations