John Samir Email & Phone Number

Egypt

- Analysis, requirement gathering, defining organization’s information architecture - Creation of solution design and performing gap analysis - Reviewing and writing functional design documents - Assistance with technical design documents - Consulting customer to implement solutions as required - Scope definition, estimation, and prioritization - Floor support for business users for pilot and go live phases - Training for customer administration and IT department for implementation maintenance and support- working with Agile methodologies, User Stories, Release planning...- Manage and Lead Consultant Team

Egypt

- Requirement Gathering and Analysis.- Designing Solutions’ Implementation based on MS Dynamics CRM/365.- Implementing out-of-the-box views, charts, and reports to meet the business need.- Providing Business process consultancy and optimization for customer’s business cycles and workflows- Customizing and Implementing new/existing modules using business rules and workflows to meet the business requirements.- Customizing MS Dynamics CRM/365 to meet solution’s design needs.- CRM & Solutions deployment on customer premises.- Support of CRM & Solutions Existing Systems.- Conducting System Training/Demos/UAT.

Dubai, United Arab Emirates

- Gather requirements, root cause analysis, and data mining.- Develop tools for integrations and forms for medical staff.- Conduct training for all clinical areas including Physicians and Nurses.- Vendor management.- Manage and support the following major business applications:o Infor – Enterprise Resource Planning – Finance, Supply chain, Human Resources.o BESTCare – Health Information System (HIS)o My Care – Revenue Cycle Management (RCM) – Billing system.

Dubai, United Arab Emirates

- Documented requirements, Implemented features, testing, conducted UAT/Training/Demos, Integrated systems, managed all change requests, bug fixing, and deployments - Performed system analysis and design.- Managed a team of 5 developers and QC with code review for maintaining quality.- Implemented Key Performance Indicators (KPI) dashboard for the executive management for better decision-making.- Developed reports on SQL Server Reporting Services (SSRS).- Developed process automation using Microsoft Dynamics CRM.- Managed onsite support, implementation, and customer feedback.- Acted as Project Manager, put estimations, planning, and execution.- Meeting with the CEO and the board directors of Dubai Healthcare City (DHCC) to prioritize the ongoing changes to plan accordingly and get the most customer satisfaction.

Dubai, United Arab Emirates

- Gather and document new/change requirements- Perform analysis and design and put estimates for the full implementation.- Managed the whole onsite support, handled more than 7 teams with an average of 5 people each.- Onsite implementation and customer feedback.- Implemented integrations between Microsoft Dynamics CRM and different systems, ex: Mobile application, ERP, and Portal.- Implemented tools, process automation on top of Microsoft Dynamics CRM.

Egypt

- Requirement gathering.- Automated all request types for Barclays bank of Egypt, ex: Account opening, Term deposit, Payments, Trade finance, Screening.- Lead the implementation team (Technical owner).- Implementation, development, customization, configuration, and deployments.- Acted as Project Manager for a period of time so I was doing both technical and management tasks.- Designed and Implemented a GENERIC WORKFLOW ENGINE used in the process automation on top of Dynamics CRM from scratch.- Integration with Oracle Data Warehouse (DWH) – Banking system.- Integration with other banking systems like SWIFT.

Egypt

Included in multiple key projects like:- Muscat Electricity Distribution Company (MEDC) - Muscat, Oman. * Gathered, documented the requirements for the ongoing changes. * Two months of onsite support * Development, testing, conducted demos, training, deployments. * Integration with GIS system. * Integration with Oracle billing system.- HitekNofal - Cairo, Egypt. * Automated the sales order lifecycle. * Automated the purchase order lifecycle. * Automated the letter of guarantee workflow approvals cycle.

Egypt

- Designed and implemented solutions using Openbravo Framework.- Implemented solution using but not limited to HTML, JavaScript, C#, SQL Server, ASP.NET.- Deployed many solutions including onsite support and bug fixing.- Created technical specifications document.

The Complete Node.Js Course (Restful Web Services With Node.Js, Express, And Mongodb), Information Technology

Full Stack Development Certificate, Information Technology

1 Million Arab Coders Initiative

Front End Web Development Advanced Nanodegree Program, Information Technology

Scholarship Sponsered by the Ministry of Communications and Information Technology of Egypt

Bachelor’S Degree, Computer Science, Very Good With High Honor

Activities and Societies: SCCI, COMPASS - Certificate in the 2nd year–1st term-to be of the Top (5) projects in implementing Data.