Software Engineer
• Responsible for all network/OS/app issues and concerns in R&D lab’s computer infrastructure consisting of LINUX/Windows based systems. • Continuously monitored the computer infrastructure of the lab and collaborated with global IT and outside vendors, if needed, to quickly resolve issues as any downtime in production is critical.• Quickly responded to and resolved all customer software/hardware issues reported through tracking system• Researched, evaluated, and recommended software/hardware to management.• Responsible for installation of all R&D lab computers and verified network and file access for all systems.• Setup all new lab employees with access to necessary applications, distribution list, and required Linux groups.• Global contact for sister labs on how-to install, setup, resolve issues that were beyond their scope of expertise• Collected, processed, installed, and maintained Tessent scan diagnosis device directories for use by global Failure Analysis (FA) labs• Collaborated with global Design for Test (DFT) and Test engineering teams to identify deliverables for scan diagnosis• Utilized Siemens Calibre along with home-grown applications to process and import layout and design schematics for use with Synopsys-Avalon CAD navigation software used by global FA labs• Trained overseas counterparts in CAD navigation procedures to insure a 24-hour coverage