John Bugg Email & Phone Number

Maricopa County, AZ

*Serve as an Officer of the Arizona Supreme Court, advocating for abused or neglected children in the Maricopa County Foster Care system - ensure that their best interests are being served*Interview Foster Children, Foster Parents, biological parents if applicable, case managers, behavioral health providers, medical practitioners, educators, and others in.

Maricopa County, AZ

*Advise the juvenile court on progress toward achieving a permanent home for a children involved in dependency actions and in out-of-home placements from a children's best interest perspective -Listen to interested parties' statements -Ask questions to clarify or gain more information -Discuss findings with other board members*Report the Board's findings.

Houston, TX

* Served as functional application Subject Matter Expert for the E3 / JDA / AWR / ASR - SCM Advanced Replenishment software solutions suite (Supply Chain Management: Inventory management, product replenishment, demand forecasting, purchasing, planning, allocations software) * Interviewed users and leadership to glean understanding of how software was being.

Richmond, VA

* Served as clients’ functional Subject Matter Expert (SME) for the E3 / JDA software solutions * Interviewed system users and leadership team to glean understanding of how software was being used* Reviewed and analyzed clients’ usage, policies and procedures* Provided solutions for optimizing the E3 application’s operation and answers to general Inventory.

Scottsdale, AZ

* Triaged and provided solutions for customer reported E3 / JDA SCM software solutions issues for entire North American customer base (~250 customers). Consistently resolved higher than team average number of tickets/cases/calls* Mentored Functional and Technical Support Analysts. Provided guidance, training, and assistance on complex calls/issues*.

Marietta, GA

* Managed 7 QA professionals, on-site and remote associates* Tested and validated all field-reported E3 / JDA SCM software code breaks fixed by software developers* Accountable for functional, user requirements, and regression testing of all new purchasing software components and products prior to release

Mansfield, OH

Purchasing manager:* Managed up to 11 associates* Accountable for all purchasing/Inventory Management responsibilities including product sourcing/negotiating for value and quality, developing and maintaining vendor partnerships, timely purchase order placement, freight management, proactive order expediting, achieving customer fill rates goals, inventory.

Master Of Business Administration (M.B.A.), Mangement

Bachelor'S Degree, Bachelor Of Science In Business Administration, Cum Laude

Activities and Societies: Delta Mu Delta National Honor Society in Business Adminisration

Associate'S Degree, Accounting, Graduated With Honors