Sale Engineer Mazak
CurrentResponsibilities include production need analysis, evaluation, telemarketing prospecting techniques, database software management, territory marketing, manage customer contact and engagement activities, trade show and lead follow-up, interview techniques to determine client needs. Understanding of data/drawings to determine project scope, consultation with engineers, forming robust manufacturing processes, machine design, CNC controls, manufacturing concepts, philosophies, standards and safety/environmental concerns, emerging machine technologies in programming, process, work holding, tooling, machine design, spindles, automation, and market trends.Preparation of RFQs, written proposals, orders, contracts and other documents, sales proposals to provide solutions, justification to address ROI analysis, financing, current industry trends, arrangement of machine product demonstrations, negotiation, order accuracy, payment and installation, documentation / communication of changes, distributor and builder relationship, evaluation of builder and distributor performance compliance, reconciliation of deviations from expectations, verification of order accuracy, terms of payment and financial arrangements, identification and contingency plan for delivery and operation problems, confirmation and monitoring of machine installation, communication, monitoring contract to ensure timely completion of all terms and condition, encouragement of customer preventative maintenance and training upfront and post installation, post-installation audit to evaluate customer satisfaction, ongoing customer training programs, resolution of post-installation problems.
