John Schofield Email & Phone Number

Exeter, England, United Kingdom

Newton Abbot, Devon, United Kingdom

• Overhaul and maintenance of the existing network, replacing non-compliant cat5 cable with cat6 and fibre optic, identify bottlenecks within the infrastructure and resolve.
• Maintain and administer Samsung OfficeServ VOIP network.
• Deployment and administration of Office 365, Sage 200 Extra, Sage 50, Draycir Spindle, Windows 10 Pro.
• Identify areas of IT that can streamline business processes such as RFID chips within slings for stock management and tracking.
• Develop IT… Show more
• Develop IT policies, strategies and procedures.

Abdoun, Amman, Jordan

• JD IT Solutions is a website design, technical support and data recovery company with teams operating in Amman, Jordan for various clients. Prestigious accounts include the British Embassy, Embassy of the United States.
• Recruited, led, trained and worked alongside a team of support technicians and field engineers. Operating a 24 hour help desk… Show more JD IT Solutions is a website design, technical support and data recovery company.
• Recruited, led, trained and worked alongside a team of support technicians and field engineers. Operating a 24 hour help desk.
• Technical support included break-fix, server diagnostics and repair, network fault reading and corrections, PBX troubleshooting, network design and implementation.
• Acting as IT Manager for our clients, liaised with different departments to discuss requirements and dovetail those requirements to a system that is affordable, reliable and fit for purpose. Trained technical and.
• Liaising with local and regional suppliers for hardware and software solutions, maintaining a business relationship and ensuring that quality products reach our clients on time and within budget.

Marka, Amman Governorate, Jordan

• Responsible for:
• All aspects of the company IT infrastructure, operating an on/off-site, 24 hour helpdesk for both in and out of country inquiries.
• Producing the company requirement criteria for an operating ERP system, identifying and managing the selection.
• Developing Crystal report layouts for the individual department’s unique requirements and ensuring the ERP system was modified to meet these.
• Project management, liaising with senior company Managers to review and ‘dove… Show more Responsible for:
• Project management, liaising with senior company Managers to review and ‘dove tail’ system requirements, to ensure relevant report information for each aspect of each department was generated and effectively displayed.

• Responsible for:
• Administration and maintenance of all servers, Windows Server 2000 Advanced.
• Day to day maintenance of the IT infrastructure within the company operating an on/off-site 24 hour helpdesk facility.
• Designing, implementing and enforcing an IT usage policy.
• Server security using Group Policy, ISA and certificates.
• Liaising with staff Managers, company owners (Royal Jordanian Airforce) and clients.

• All IT infrastructure aspects.
• Maintenance of connections and routing between company owner in the UK (Marshall of Cambridge) particularly through VPN (Ravlinsoft) in order to utilise the Marshall group ERP system ‘Tandem’.
• Day to day maintenance of the IT infrastructure within the company operating an on-site and off-site 24 hour helpdesk facility.
• Designed, implemented and enforced an IT usage policy.
• Staff training.
• Designing and creation of a maintenance personnel… Show more

Technical Qualifications, Mcse2003, Mcsa - Exchange, Mcsa, Mcp

Btec National Diploma, Computer Studies

Activities and Societies: Merit attained

Gnvq, Information Technology

Activities and Societies: Merit Attained