NavigateMD is an online platform currently in development, that aims to simplify the search for community resources for people with disabilities and their families.I understand the challenges and frustrations of finding relevant and reputable services, such as medical providers, businesses, recreational activities, and events, that cater to the diverse and unique needs of this population. NavigateMD is the matchmaker for these resources, connecting users to the best options for them in a timely and stress-free manner.Our mission is to empower people with disabilities to live fulfilling and independent lives, and to promote a more inclusive and supportive community.- Cultivated & sustained strong collaborative connections with multiple individuals & community organizations to fulfill shared needs & objectives.- Utilized market research to conduct a needs assessment for planning & development. Created a strategic business plan encompassing such research.- Utilized marketing strategies & networking to raise brand awareness.- Financial management: budgeting, forecasting, cash flow management. Assists in fundraising event planning & finding grant opportunities.

- Analyze P&L reports to identify areas for improvement & to optimize processes for efficiency and scalability.- Monitor & analyze net promoter scores to ensure customer satisfaction & retention.- Utilizes KPI’s to gauge success & adjust strategies as necessary to improve productivity.- Responsible for the hiring & training of team members on effective sales techniques & product knowledge.- Creates sales goals for the branch & individual representatives.- Oversees fleet of company vehicles & scheduling of emergency services.- Oversees the scheduling of services & company audits.- Performance reviews & weekly one-on-one meetings.

- Oversaw daily operations & ensured adherence to company policies & procedures.- Warehouse management: Inventory control & fulfillment.- Assisted in the development & implementation of strategic plans to drive business growth.- Created individual sales goals & conducted performance reviews.- Handled customer inquiries & resolved any issues or complaints in a timely & professional manner.- Managed & motivated team members to achieve performance goals & objectives