John Scott Email & Phone Number

Information Technology Professional with 30 years of diverse experience in the information technology and services industry. I've served in various roles supporting/managing 3,500+ workstation/server devices in a county government enterprise. My current position is in legal IT.Highly skilled in:Windows Server Deployment and Administration (2003-2019)VSphere / VMWare productsSoftware packaging/testing for network deployment via Ray Managesoft (similar to SCCM) using WISE package studio, Orca, etc.Windows XP/7/8/10 image creation/deployment/maintenance/support using Microsoft tools (Hyper-V, SIM, Sysprep, WAIK, MDT, VMWare, WIM, etc.) and Symantec GhostPalo Alto Cortex XDR EDR Platform deployment and administrationMcAfee Product administration (ePO, VirusScan 8.x, Endpoint Security, etc.)Solarwinds Patch ManagerWSUS server deployment and administration (Windows Server 2012 R2 and 2019)Service Now ticketing systemCustomer ServiceDesktop/Network Support (in-person and remotely using Dameware, Teamviewer and RDP) to end users and tier 3 support to service desk and a team of desktop support techniciansChange Management/Technical writingDuoKnowBe4Arctic WolfOffice 365Legal Systems/Apps: BEC, iManage IRM, Filesite, Work10,