John Durham Email & Phone Number

Mason, Ohio, US

Memphis, Tennessee, US

• Led major improvement projects within Global Sourcing using Lean Six Sigma methods. Coached Yellow Belt and Black Belt candidates through certification.
• Reduced past due accounts payables to a strategic supplier by 92%. Sustained results with invoicing automation. Developed Power BI Dashboard to track key performance indicators.
• Facilitated kaizen with Global Sourcing Directors to define their future state of Category Management.
• Created breakthrough measurement and understanding of rework in procure to pay processes, leading to new strategies to increase efficiency.
• Increased buyer productivity and contract consistency by automating contract exhibit creation.
• Developed freight measurement system, utilizing data to prove appropriate freight payments.

• Worked with customers to develop and lead process improvement projects.
• Developed and taught Yellow Belt course.
• Facilitated SMED kaizen in petroleum pipe plant.
• Led FMEA and Theory of Operation development for medical device sanitizing equipment.

Hamilton, OH, US

• Led team of 15+ professionals to increase operations throughput while improving customer experience and quality.
• Reduced external quality complaints by 63% by developing innovative barcode technology system to check order completeness.
• Managed Customer Service team and worked directly with customers to meet their requirements.
• Increased on-time order fulfillment by implementing constraint-based scheduling.
• Led crisis responses to FDA food safety incident and OSHA safety incident.

Cincinnati, Ohio, US

• Led Continuous Improvement Leaders in 8 manufacturing sites to develop and achieve annual process improvement plans. Taught and certified Green and Black Belts. Led major process improvement initiatives in key processes.
• Overcame “unsolvable breakage” attitude to reduce saltine cracker customer comments by 33% with breakthrough process improvements and innovations in measurement and control.
• Reduced ice cream material loss on one line by $430,000 annually. Percent material loss dropped from 11.6% to 1.8%.
• Led cake line kaizen to reduce startup losses and variability by 33%.
• Facilitated 40 kaizens, training 650 line operators and supervisors in problem solving principles.
• Eliminate waste by using value stream map and people closest to the work to identify and correct root causes of process losses.

Mba

Bs Engineering Science And Mechanics, Biomedical Engineering