AT&T UVerse Green – Managing associates who handle direct consumer support for Internet, Voice, DirectTV and Mobility regarding their various concerns such as Billing, Sales, Level 1 Technical support and General Inquries about AT&T product.Frontier Communications (Small Business & Enterprise) – Manage a Team of Onboarding Managers for Frontier Voice & Collaboration of small business and enterprise product such as Unified communications (UCaaS), SIP Trunking, Contact Center as a Service (CCaaS) and Connect Cloud.AT&T Business - Manage a Team of Onboarding Managers for AT&T Phone for Business (Cloud Based calling, video conferencing, messaging, and Team Collaboration.ShoreTel - Manage a Team of Project Managers of Implementation Services who onboard Business Customers switching to ShoreTel as their New service provider.MiTel - Manage a Team of Project Managers of Implementation Services who onboard Business Customers switching to MiTel as their New service provider.3M– Manage a Team of Associates who review Physicians order of WoundVac Therapy and supplies.Abbott Rapid Diagnostics – Manage a Team of Quality Assurance Associates who review cases from Technical Support for Regulatory Compliance purposes of Abbott Molecular and Lateral Rapid Diagnostics Test products.