John Shapiro Email & Phone Number

Montreal, Quebec, CA

Leads the product vision, strategy, and outcomes for a worldwide, public SaaS organization (NYSE: LSPD), overseeing the global Product and Technology division of over 900 employees across product management, engineering, design, and data science. Responsible for developing cutting-edge technology for SMB merchants in three industry verticals (Retail.

Montreal, Quebec, CA

Headed the Retail vertical of Lightspeed’s Product and Technology organization, including product vision, strategy, and development. Responsible for bridging Lightspeed’s in-store, omni/eCom, and B2B strategies into one cohesive Retail offering and platform. Responsive for a team of 500+ across North America, Europe and Asia Pacific.

Boston, MA, US

Managed a team of more than 60 PMs and 60 designers (product design, user research, content strategy) and led the Global Supplier product organization, which is responsible for our worldwide Supplier and Merchandising experience. Representing half of Wayfair’s 2-sided marketplace platform, Suppliers are a key strategic partner in fueling the company’s.

Boston, MA, US

Manage a team of 50 PMs and lead the Global Supplier product organization, which is responsible for our worldwide Supplier experience. Representing half of Wayfair’s 2-sided marketplace platform, Suppliers are a key strategic partner in fueling the company’s growth. Successfully led the Empowered Product Team transformation of the 500+ person Global.

Boston, MA, US

• Managed and led the 25-person PM team responsible for delivering the Tools & Services that 20+ million customers rely on to help them create a home they will love. These experiences include:
• Mobile apps (iOS + Android) that are responsible for multi-billion-dollar revenue contribution, growing near 100% in volume YoY. Led a multi-year App experience overhaul, which dramatically improved the quality and.
• Physical Retail customer and associate workflows, including launching and opening Wayfair’s first retail store in Natick, MA.
• Private label/cobranded credit card and financing alternatives, including delivering a new partner integration and rollout with Citibank.
• Wedding Registry, which serves to drive early-lifecycle customer acquisition.
• User Reviews to aid customer shopping and provide suppliers with programs to increase review coverage.

Amsterdam, North Holland, NL

Worked with the CEO and leadership team on product strategy, product craft best practices, and recruiting, resulting in substantial business growth and IPO. Assisted in interviewing and hiring CTO/CPO.

Mountain View, California, US

• Manage and lead PM team responsible for crafting and executing the strategy for QuickBooks Online, to power the prosperity of small businesses around the world, impacting the efforts and outcomes of the 300+ person SMB.
• QuickBooks drives accelerating 58% YoY subscriber growth, reaching more than 2.3 million users and delivering than $400 million in annual revenue.2015 - 2017: Director of Product Management, PaymentsManaged the.
• QuickBooks eInvoicing transaction volume grew 400%+, result of multiple years of nearly 100% YoY growth, due to introduction of disruptive business model (free ACH bank transfers), improved pricing, and product.
• Served as E2E leader for QuickBooks Point of Sale, responsible for product, experience and user design, marketing, sales, care, engineering, business development and partnerships, and finance for $80M+ SMB.

Mountain View, California, US

• January 2015 - August 2015: QuickBooks PaymentsLed QuickBooks Payments team, representing $200M+ in annual revenue. Provide payment processing services for eInvoicing and payment transactions via credit card and ACH.
• Built PM team of 4, crafted Connected Payments vision and strategy and won approval from stakeholders and executives.May 2014 - January 2015: QuickBooks Online, Core Workflow Led the Core Workflow team for QuickBooks.
• Deployed resource shift of ~20% of engineering team to ensure successful migration of 500k users to updated QuickBooks Online Harmony version by rapidly tackling customer issues. Work resulted in 37% contact rate.
• Managed team of 4 PMs that delivered key improvements in invoice customization capabilities, financial and management reports.January 2014 - May 2014: QuickBooks Online, First Time UseLed the First Time Use team for.
• Managed a team of 5 product managers, responsible for user experience, personalization, payments on- boarding, data import (from QuickBooks Desktop, competitive products), and voice of customer.
• Used Growth Hacking techniques to orient prospects to QuickBooks value prop, optimize trial funnel, encourage referral, and accelerate 40%+ annual QuickBooks growth rate.

Mountain View, California, US

Delivered a "Right for Me" First Time Use experience for the from-the-ground-up, transformational redesign of QuickBooks Online (Project "Harmony"). Utilizing Behavioral Economics principle of Labor Transparency resulted in $6 million annual revenue increase due to improved subscription conversion rate. Work led to numerous patent applications, named as.

San Jose, CA, US

• 2011 - 2013: Consumer Products GroupWorked to introduce mobile apps, services, and tools to let consumers express their creativity and manage their digital memories.
• Conducted weekly customer research sessions to gain customer empathy, understand problem space, and validate opportunities.
• Team created incubator environment to rapidly create, test, and release product concepts.2010 - 2011: Creative Suite Mobile Apps and ServicesOriginal product manager for initiative that became Adobe Creative Cloud.
• Defined product, produced specifications, and collaborated with UI design and engineering teams on agile development effort, utilizing Scrum methodology.
• Championed novel business model, pitched to stakeholders and executives, and won approval.
• Led user research and met with over 20 customers to gather requirements for Creative Cloud social capabilities.

San Jose, CA, US

• Conceived idea for a software product and led 12+ person team to successful launch of Adobe Wave beta on Adobe Labs. Adobe Wave allowed web sites and publishers to send desktop notifications to their users. Technology.
• Conducted business development meetings with partners, culminating in 14 alliance agreements for MAX 2008, including companies such as Digg, MySpace, eVite, and Slide.
• Drove external awareness of Adobe Wave by creating marketing collateral including postcards, posters, and videos and speaking at industry events such as the Consumer Electronics Show (CES) in Las Vegas, Web 2.0 Expo in.

San Jose, CA, US

Drove strategic and operations planning process with two Senior VPs (one of whom was promoted to CTO). Created and compiled monthly performance dashboard that was reviewed by the CEO and Senior Execs.

Created software to help small businesses create, manage, and optimize paid search advertising by leveraging the information within their accounting records.

Created initial business model, executive summary, and presentation for innovative, low-cost display technology. Raised seed funding and built proof of concept. Directed filing of U.S. Utility Patent Application and named as inventor.

Mountain View, CA, US

Developed new Google Maps based module for the Desktop Search Sidebar application, which provides news, stock quotes, etc.

Covered business and technology in Silicon Valley. Wrote product reviews, technology features, event follow-ups, and personal interviews. Interviewed prominent figures, including President Jimmy Carter, John Doerr, and John Chambers. Helped develop connections between Stanford and Silicon Valley entrepreneurs.

Armonk, New York, NY, US

Developed and marketed first XQuery for Java implementation and introduced multiple data sources, including databases such as Cloudscape, DB2, and XML files.

Mba

Bs, Computer Science