John Shashaty Mba Email & Phone Number

Tampa, Florida, United States

Registered Principal performing oversight functions and supporting firm operations.

New Jersey

Actively perform various risk assessments designed to, test, & supervise branch office compliance / risk controls & procedures Draft a quarterly business quality risk and control analysis and develop action plans designed to mitigate identified operational and sales practice risksCreate and monitor, various operational KPIs, monitoring reports, transactions, etc with a goal of identifying gaps & emerging risks. Use assessment results to develop, document, and adjust controls or supervisory plans Provide guidance with respect to our firm’s processes, applicable laws, regulations & emerging regulatory risks. Create a cohesive risk awareness training program designed to emphasize compliance policy, operational controls, and regulatory risks impacting our business. Lead a control conscious culture designed for favorable audit resultsComplete control & process gap reviews / risk assessments based on compliance policies / proceduresConduct on-site risk & control audits of compliance programs & operations for 26 locations Act as the lead Registered Principal for internal audits of our operations & compliance programs Monitor and track all risk related action plans to closure, and test relative implementation of action plans to validate controls are working as intended. Review, assess and monitor risks associated with sales practice compliance. Complete compliance / supervisory reviews and investigations in partnership with stakeholders. Additional compliance / risk functions managed include: FINRA registrations, OBAs, U4, U5, customer complaints, AML, handling of funds, trade records, privacy, heightened supervision, continuing education, gifts & entertainment, 407 letters, compliance/operating procedures, sales suitability, managed account reviews, office registration, communications with the public, legal actions, annual compliance meeting, disciplinary actions, books & records, commissions, & all Company & Regulatory policies.

Newark Nj

Ensure that ILI Operations maintains a heightened awareness of current & emerging risks relative to their respective lines of business through: the assessment of strategic initiatives, development / validation of policies & SOPs, development of a risk management framework, control benchmarking against peer firms, operational gap analysis, control testing, development of risk based quality programs, cross functional assessments, & coordination of Senior Leadership Risk Committee presentations. Proactively led 30 cross functional risk assessments in 2012-2013 that focused on the identification & mitigation of significant regulatory / operational risks. Examples include; the integration of newly acquired life insurance operations, clearing firm conversion, transitions of work between functions, business continuation, implementation of fraud controls, & regulatory policies (17-AD-17 / ID theft red flags). Partner with Internal Audit, Law & Compliance to assess regulatory landscape & validate / develop related operational controls. Act as a liaison for internal & external audits; ensuring that control gaps are assessed & promptly addressedProactively manage, track progress on, & provide Risk Management support for open action plans stemming from internal audits & independent compliance testing Partner with Operations, Law & Compliance to develop strategic business objectives & requirements that balance risk mitigation strategies & business best practices. Promote risk awareness, regulatory compliance, & business accountability through the development & delivery of training programs in partnership with Compliance Proactively review operational controls & metrics to validate risk mitigation strategies & compliance with WSPs; document findings for stakeholdersPartner with all levels of management as a risk advisor on developing issues, new projects, & action plan development

Same responsibilities as my present position. Please see my present position’s description for details. NOTE: In 2008, I was an Associate Manager of Operations & Controls for in Warren NJ. I was promoted in 2010 to Director, Operations & Controls in a different office located in Paramus NJ. In 2012, I accepted an opportunity as Director, Risk Management in the Prudential Advisors / Individual Life Insurance Risk Management division. In 2014, I returned to the Director, Operations & Controls position in Warren NJ, my present place of employment.

Monitor, assess and streamline operational and compliance processes owned by the Policyowner Relations OSJ.Partner with Prudential’s Law department on complaint cases posing potential risks to the company including inquiries from the State Departments of Insurance, Law Enforcement, SEC, FINRA, & Customers represented by counsel, etc.Act as a lead contact for projects running simultaneously (customer outreaches deemed necessary from regulatory authorities, Pruco Securities Leadership & Law Department). Maintain detailed records of project status & completion for reporting senior leadership. Actively manage the compliance procedures & regulatory alert implementation for the Policyowner Relations Department. Represent the Complaint Operations OSJ as a registered principal (secondary contact) for SEC, FINRA, State DOI & internal regulatory exams, draft responses to interrogatories.Develop quarterly compliance meeting agendas focused on process development & business continuity for 2 business units.Proactively manage the Prudential Profile System (Complaint / Records Repository System). Act as the PRD administrator of Complinet – drafted, revised & published complaint operations WSPs in central repository. Act as a project lead for the Louisiana State Department of Insurance’s CRAFT On-line Complaint / Records Management System. Act as a project lead for Business Continuation: draft, test & monitor the Complaint Operations OSJ’s business continuation plan to ensure that company systems would be functional in a pandemic, or disaster situation. Supervise & approve the department’s complaint correspondence with customers according to FINRA Rule 2210.Collect & evaluate facts associated with customer complaints including agent statements, suitability & marketing practices.Evaluate applicability of Form U4 disclosure reporting for registered representatives named in customer complaints.

Evaluated financial goals of Chase customers & offered suitable product recommendations & retirement planning strategies. Developed extensive product knowledge in the areas of open & closed end management companies, investments, insurance, consumer & business lending, home equity lending, credit, and various banking products.Explored & solicited new prospects utilizing business development strategies.Took part in continuous learning to keep current with AML-BSA compliance & regulation.Developed ongoing business relationships & maintained call continuity with customers.Developed a referral network from existing Chase customers & proactively conducted new appointments.Maximized the depth and profitability of the customer's relationship by partnering with the sales specialists in Retail Lending, Small Business Relations, & Wealth Management.

Represent Records Management for annual JHACO compliance HIPAA audits.Researched, analyzed & identified multiple inefficiencies in daily P.A.C.S. work flow operations resulting in a productivity increase in both P.A.C.S. film digitizing (1580/mo. to 2484/mo) & P.A.C.S. DIACOM CD importation (351/mo to 552/mo) of 57%.Involved in all aspects P.A.C.S. project planning, implementation, and operational redesign from project initiation to completion.Chosen to work independently on a process called digital data migration for the launch of M.S.K’s NYC location, which began operations under a film less/paperless CRM SYSTEM environment. Actively maintain daily statistics for the digitizing staff & formulate monthly productivity reports for superiors.Evaluate annual budgets for all expenses associated with project completion. Enhance systems, and operational processes with a goal of increasing departmental efficiency through process testing and evaluation.