John Sheppard Email & Phone Number

Sydney, Nsw, Au

North Sydney, New South Wales, Australia

The Commercial Manager is a commercial and strategic role whose primary responsibility is to manage processes to support contract negotiations of new and renewed contracts with Telstra to achieve optimal business outcomes, including amendments to the revised Definitive Agreements, RoFR and Facilities Agreements with Electrical Utilities regarding the Facilities Access Agreements. The position forms part of the broader Strategic Partnership team at nbn.Other key responsibilities include:• Contract Management: Negotiating, drafting, and managing contracts to ensure favourable terms and compliance with legal standards.• Client Relations: Building and maintaining strong relationships with clients, addressing their needs, and ensuring customer satisfaction.• Revenue Growth: Developing and implementing strategies to increase revenue and market share.• Budgeting and Forecasting: Managing budgets, forecasting financial performance, and ensuring projects are delivered within budget.• Cross-Functional Collaboration: Working closely with other departments such as sales, marketing, and finance to align commercial strategies with overall business objectives.• Risk Management: Identifying and mitigating commercial risks to protect the company’s interests.

Sydney, Australia

As a Bid Manager I was responsible for overseeing and coordinating the entire bidding process to secure contracts for nbn for RSP requirements. Key responsibilities include:• Opportunity Identification: Identifying new business opportunities and managing the bidding process from start to finish.• Proposal Development: Coordinating and preparing high-quality responses to tender documents, ensuring all bids meet customer requirements and adhere to company standards.• Strategy Formulation: Leading bid strategy meetings, reviewing competitive information, and developing effective strategies for the bidding process.• Team Coordination: Collaborating with various team members such as sales, marketing, Finance and product teams to gather necessary information for the bid.• Compliance and Quality Assurance: Ensuring all bids are compliant with client requirements and company policies.• Client Presentation: Presenting bids to clients and stakeholders and managing post-bid reviews to identify areas for improvement.• Outcome Tracking: Tracking and managing bid outcomes, providing feedback to the team, and maintaining a knowledge library of bid response content.

Sydney, Australia

- Commercial Vendor & Contract Management Leader – IAG Develop, Implement and manage a Vendor Management Office & Framework program for service partners.Accountable for building the engagement with deep, trusted & valuable relationships between IAG internal Platform & Infrastructure teams, and their service providers, IBM, Wipro & Optus.Program Manager Transformation – IAG.Part of a major outsourcing transformation & change program to integrate Wipro, IBM and Optus into IAG, across their Insurance(s) product streams.My focus was on the integration of Wipro & IBM, forming part of the contract negotiations and contract constructs Responsible for the planning, coordination, analysis, design and implementation of the business initiatives within the broader Integration program.Service Delivered Management - managing Services and Vendor/Supplier Management for the client Qantas - May 2016 – August 2017Leading the vendor management team to ensure service partners (IBM, Telstra, Fujitsu & Tata) deliver consistent quality contracted service. Commercial Practice Lead at Qantas for major SIaM Programme - September 2015 to December 2015:-Leading the Commercial team for the implementation of a market-leading Service Integration and Management framework within a multi-vendor outsourced environment for Qantas. Technology Contract/Vendor Relationship Manager - CBA - May 2015 to August 2015:-This role supported the growth of the business and the delivery of business outcomes. I was responsible for ensuring that IT supplier performance for multiple Infrastructure and Applications suppliers was effectively managed against contractual and governance obligations.Accomplishments- Successfully managing complex IT service agreements between the bank and HP, HCL, IBM Infosys & Tech Mahindra.-Coaching and mentoring teams to perform Supplier & Governance Management and contract interpretation

Sydney, Australia

Regional Manager of Pre Sales & Business Development, demand and supply, professional development and capability uplift of the practice translating to HP's strategic vision and customer value propositions. Drive capability uplift of practice inline with industry trends and practices supporting clients in industries such as Energy, Public Sector, Health Care, FSI, Telecommunications and Manufacturing across Asia Pacific.Responsible for leading and directing the strategic business reorganisation and transition of major work functions to a more effective business operational model.Achievements - Facilitated Asia Pacific regional sales target of $3.1b,- Maintained an 87% retention of Asia Pacific resources, and- Improved the win/loss ratios by 10% by improved deal qualification, simplified solutions; improved proposal writing; identified solution over engineering.

• Program Director RTA – • Program Director – Office of State Revenue• Program Director – Caravel Group• EDS – IT Strategy & Solutioning Manager Asia Pacific & Japan• Carter Holt Harvey – Regional CIO Australia• Colonial/Commonwealth Bank – Program Manager / Consultant• Aspect Computing - Service Delivery Manager• IT National Manager – WC Penfold – Blue Star Group• National Information Services Manager at AV Jennings;• IT Manager at Griffin Holdings Ltd;• IT Manager at Lend Lease Corporation.