John Sheppard Email & Phone Number

Dublin, Ohio, United States

I create and develop customer relationships with both organizations and consumers. I help them uncover problems in their context(s) that either have remained hidden or unrecognized. I help them explore solutions they might not have anticipated, and bring to their need experienced professionals to co-create solutions through which they experience new success. Along the way, I lead our conversations using principles from SPIN Selling and Solution Selling.

Dublin, Ohio, United States

I create job skills programs that help people get back to work in jobs that increase their Quality of Life. I help consumers and organizations reach their potential by helping them develop job appropriate skills and earn job appropriate credentials. I create and develop customer relationships with both organizations and consumers. I help them uncover problems in their context(s) that either have remained hidden or unrecognized. I help them explore solutions they might not have anticipated, and bring to their need experienced professionals to co-create solutions through which they experience new success. Along the way, I lead our conversations using principles from SPIN Selling and Solution Selling. I also lead all aspects of implementing and maintaining our Learning Management System including determining data analytics needs for every user role type. I regularly collaborate with with Data Analytics SME about implementing what we need using Microsoft Power BI and other tools.

Columbus, Ohio Area

I drove top-line revenue growth by acquiring new enterprise and government customers. I also significantly grew relationships with existing customers, particularly in the B2C market. In 2020, I led our region in total production. In both parts of my role, I consistently leveraged our key competitive differentiators to provide the right set of solutions to whomever we served (whether enterprise or consumer). I worked effectively with both internal and external teams to ensure that each customer received the right support to learn what they needed to grow in whatever ways they needed to grow. Frequently developed job role specific development plans for people working with network infrastructure, cybersecurity, cloud services and technologies, development tools, programming languages, IT strategy, service creation, service management, service delivery, quality standards, project management, business analysis, and data analytics.I also regularly took ownership of and solved problems as they arose, usually leading to creative solutions and stronger relationships. Along the way I led conversations using principles from SPIN Selling and Solution Selling. I have become proficient in multiple CRM systems, including Microsoft Dynamics, Salesforce, Zoho, HubSpot, Odoo, to name a few.

910 Center Street, Ashland, Ohio 44805

Dublin, Ohio, United States

I drove top-line revenue growth by acquiring new enterprise and government customers. I also significantly grew relationships with existing enterprise customers. I daily hunted for new customers (and new decision makers), navigated through complex organizations, engaging multiple decision makers (including C-Level executives), led conversations with them using strategic solution-selling and SPIN Selling approaches, identified their business needs, collaborated with both internal and customer based SME's to determine appropriate learning solutions, given the customer's needs and goals. I regularly created and delivered effective presentations, created winning proposals-tailored to each opportunity. I also regularly took ownership of and solved problems as they arose, usually leading to creative solutions and stronger relationships. Frequently developed job role specific development plans for people working with network infrastructure, cybersecurity, cloud services and technologies, development tools, programming languages, IT strategy, service creation, service management, service delivery, quality standards, project management, business analysis, and data analytics.With many customers, I became a trusted partner and they leaned my 2 decades of experience helping businesses in this space. They respected that I looked out for their best interests and sought business that was good for both of us. I have become proficient in multiple CRM systems, including Microsoft Dynamics, Salesforce, Zoho, HubSpot, Odoo, to name a few.

Doctor Of Ministry, Practical Theology, Human Growth & Development

Mdiv, Master Of Divinity

B.A., Biblical Languages

Diploma, High School