Associate Principal, Head Of Transformational Sourcing Practice, Europe
CurrentLeading Hackett's BPO/ITO Sourcing team in Europe
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@thehackettgroup.com
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John Sheridan is listed as Associate Principal at The Hackett Group at The Hackett Group Inc., a company with 1468 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at thehackettgroup.com and a matched LinkedIn profile for John Sheridan.
John Sheridan previously worked as Associate Principal, Head of Transformational Sourcing Practice, Europe at The Hackett Group Inc. and Associate Principal at The Hackett Group. John Sheridan holds Bachelor Of Technology (Btech) from University Of Bradford.
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John leads the Sourcing Consultancy team within the Hackett Group's European Business Transformation practice. He has over 30 years sourcing, programme and commercial management experience gained primarily within the ITO and BPO marketplace where he has successfully defined, shaped and negotiated a wide range of complex outsourcing relationships. John previously led the ITO/BPO Value Assurance and Benchmarking services capability as Partner in Aecus who were acquired by The Hackett Group in April 2017. Prior to joining Aecus in 2007, John worked with Hewlett-Packard, where he held a variety of commercial / negotiating roles over a 10 yr period; Andersen Consulting (now Accenture) where he helped shape and conclude a number of major BPO contracts; and PwC where he contributed to the development, implementation and delivery of BPO and ITO deals.He has worked with clients from a range of private sector industries, including retail, travel, technology/telecoms, and energy/utilities together with good experience of public sector/utilities procurement procedures.Specialties: Areas of Expertise• 'C' Level expert advice across all aspects of ITO/BPO and service delivery models• Commercial management and ITO/BPO pricing models• RFP development and ITO / BPO solution workshop facilitation • Supplier evaluation and selection• Service Level Definition and service credit regimes• Contract/SLA development and negotiation • Post contract operational reviews including contract, deal and price benchmarking• Outsourcing life-cycle management• Exit planning and transition management• Public, utilities, private sector procurement procedures• Bid/tender management.
Listed skills include Outsourcing, It Outsourcing, Program Management, Strategy, and 27 others.
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London, England, United Kingdom
Leading Hackett's BPO/ITO Sourcing team in Europe
London, United Kingdom
Head of ITO/BPO Value Assurance and Benchmarking within Hackett's Business Transformation Practice
London, United Kingdom
London, United Kingdom
Alsbridge plc, the award winning and leading outsourcing advisory and consultancy company in Europe, has now changed its name to Aecus Limited.
John provided a range of independent advisory, consulting and programme management services (sourcing strategies, healthchecks, procurement prgramme and vendor selection oeprational support) to public and private sector clients who were considering or were engaged in IT outsourcing relaltionships
Responsible for developing a creative service outsourcing proposition for the UK market
Responsible for delivery of Learning Services (course administration and vendor management) to a major Canadian telecoms company as part of PwC's multi-process global BPO deal
Programme Manager responsible for the UK/European implementation of PwC's multi-process BPO arrangement with a major Canadian telecoms company that saw in excess of 1400 staff globally transfer from the client to PwC.
Worked on a variety of business process outsourcing engagements with specific responsibility for commercial shaping / contract management and negotiation. Engagements included multi-country European Finance and Accounting Outsourcing arrangement with global airline; multi-country Finance & Accounting Outsourcing arrangement with global oil and gas company.
Worked on a variety of business process management / outsourcing engagements providing commercial, programme management and business development support. Engagements include: Major systems development for UK Insurance Company; Logistics and Procurement Services Outsourcing arrangement with major UK water utility company; Accounting Services Outsourcing.
During ten years at Hewlett-Packard, progressed through a number of varied commercial and contract management positions gaining a wealth of experience across a wide range of industry sectors and IT services / products.
Other employees you can reach at thehackettgroup.com. View company contacts for 1468 employees →
Netralla Sai Baba
Colleague at The Hackett Group Inc.
Hyderabad, Telangana, India, India
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JS
Jeff Seelbinder
Colleague at The Hackett Group Inc.
Greater Chicago Area, United States
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David Mccarron
Colleague at The Hackett Group Inc.
New Durham, New Hampshire, United States, United States
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Gadiraju Vinay Ramaraju
Colleague at The Hackett Group Inc.
Hyderabad, Telangana, India, India
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FV
Fred Vanderveken
Colleague at The Hackett Group Inc.
Brussels Metropolitan Area, Belgium
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GM
Gunnam Mohan Sai
Colleague at The Hackett Group Inc.
Hyderabad, Telangana, India, India
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JD
Jesse Deming
Colleague at The Hackett Group Inc.
Houston, Texas, United States, United States
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Peter Gerstberger
Colleague at The Hackett Group Inc.
Massachusetts, United States, United States
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James Hopkins
Colleague at The Hackett Group Inc.
Cherry Hill, New Jersey, United States, United States
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Elizabeth Martin, Ms
Colleague at The Hackett Group Inc.
Dublin, Ohio, United States, United States
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John Sheridan works for The Hackett Group Inc..
John Sheridan is listed as Associate Principal at The Hackett Group at The Hackett Group Inc..
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John Sheridan has worked for The Hackett Group Inc., The Hackett Group, Aecus Limited, Alsbridge Plc, and Cornwell Management Consultants Plc.
John Sheridan's colleagues at The Hackett Group Inc. include Netralla Sai Baba, Jeff Seelbinder, David Mccarron, Gadiraju Vinay Ramaraju, and Fred Vanderveken.
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John Sheridan holds Bachelor Of Technology (Btech) from University Of Bradford.
John Sheridan is listed with skills including Outsourcing, It Outsourcing, Program Management, Strategy, Management Consulting, Vendor Management, Offshoring, and Shared Services.
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