John Sholtz Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nv, Us

Built a closing/funding department and team from the ground up for a new company division. Manage and oversee a team of closers, funders, and wire specialists in an Operations Fulfillment Center. Analyze daily compliance reports, escalations, associate appraisals & interviews. Audit all files before closing to ensure all quality metrics are met. Promote Customer Service as a high priority and secure high ratings. Conduct monthly meetings for training/coaching/mentoring/motivating and team building. Work closely with underwriting, processing, Team Managers and cohesively with our internal and external customers. Continuously review processes for efficiency. Daily review of pipeline for determining closer assignments. Closed upwards of 70 loans per month individually while still maintaining high team metric standards.

United States

Build strong, trusting relationships with internal and external customers while providing direction to all parties on the closing process. Review closing documents for accuracy and compliance to ensure proper disbursal of funds prior to closing. Follow up on outstanding prior to funding conditions, maintain constant communication with internal and external customers to ensure a seamless closing. Funds an average of 100 loans a month with upwards of 140 loans during peak closing seasons.

United States

Build strong, trusting relationships with internal and external customers while providing direction to all parties on the closing process. Prepare closing disclosure 7 days prior to closing date for borrower review. Review closing documents for accuracy and compliance to ensure proper disbursal of funds prior to closing. Follow up on outstanding prior to funding conditions, maintain constant communication with internal and external customers to ensure a seamless closing. Funds an average of 60 loans a month.

Las Vegas, Nevada Area

Build strong, trusting relationships with internal and external customers while providing direction to all parties on the closing process. Review closing documents for accuracy and compliance to ensure proper disbursal of funds prior to closing. Follow up on outstanding prior to funding conditions, maintain constant communication with internal and external customers to ensure a seamless closing. Funds an average of 60 loans a month with upwards of 80 loans during peak closing seasons.

Manages and oversees a team of closers in an Operations Fulfillment Center. Analyze daily compliance reports, escalations, associate appraisals & interviews. Audit all files before closing to ensure all quality metrics are met. Monitor customer service calls daily, promote Customer Service as a high priority and secure high ratings. Conduct weekly meetings for training/coaching/mentoring/motivating and team building. Work closely with underwriting, Team Managers and cohesively with our internal and external customers.

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