✪ I offer guidance and support, mentorship, and ensure clinics/healthcare organizations have the tools and resources needed to deliver a world-class patient experience.I lead the clinical facility ensuring all clinical, operational, and business objectives are met. I manage site employees, the environment, clinical processes and procedures, and workflow to deliver high-quality patient care. In short, I ensure that the quality services provided are consistently meeting the needs of our patients, providers, and organization as a whole.I currently serve as the Practice Administrator at Cardiology Associates of Michigan. Here, I develop and implement strategic plans to enhance practice services and client base, achieving an increase in the vascular volume by three folds. I coordinate and participate in service-based and cross-functional performance improvement activities such as enhancing the volume for testing and bringing back-office sites, bringing in a significant increase in revenue.As Supervisor, Non-Invasive Cardiology, I led a faculty and staff of 22 including selection, training, evaluation, disciplinary action, complaints, and compensation recommendations, forging collaborative, and team relationships within departments and with other disciplines. I also brought in exercise physiologists and trained them in the required field, expanding the hours of stress testing and reducing the downtime within 2 months.Below is a list of skills outlining the foundation of my career:Clinical Project Management Care Management Quality/Process Improvement Careful Risk Mitigation Health Care Administration Strategic Influence & Planning Training & Development Data Management Policies & Procedure Development Change Management Documentation & Reporting Budget ManagementI am a change maker who combines entrepreneurial spirit with industry acumen to improve customer experiences and patient journeys while reducing costs and developing efficiencies.Thanks again for visiting my profile, I look forward to hearing from you soon!