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It’s an exciting time in the business world as Generative AI (GenAI) accelerates digitization, increasing productivity and intensifying the focus on digital employee and customer experiences. This intersection of business and technology is the sweet spot for driving transformation, optimizing journeys, and maximizing efficiency. GenAI is revolutionizing our work, enabling smarter decision-making, enhancing personalization, and automating complex processes.My passion is accelerating companies’ growth trajectories, moving forward and fast, failing quickly so that smart, innovative solutions are built for sustainable positive impact. I’m known as a strategist who creates bold visions, catalyzes change using data analytics, and evolves the corporate culture into an employee-centric ethos. As an innovator, I blend concepts to create out-of-the-box solutions tailored to unique company goals and priorities.I’m the Head of People Analytics at Ericsson Inc., where I’ve spent the last 10+ years ushering in change to produce a culture of customer obsession, enrich the employee experience, and grow profits. My career includes 20+ years of success in high-growth, fast-paced companies through visionary leadership roles at market dominators and blue-chip consultancies spanning 10 industries, such as the telecommunications, healthcare, consulting, distribution, transportation, manufacturing, and non-profit sectors. I’ve leveraged my experience to build a portfolio of scalable, adaptable best practices, playbooks, and tools that create value and deliver impact.► CAREER HIGHLIGHTS➪ Transformed Ericsson’s North America People Analytics team, working solely with Excel reports to completely automated Power BI services and Alteryx infrastructure with an app for self-service.➪ I evolved my teams into one of North America's top transformation and business performance teams and revolutionized the customer experience across a $28B industry-leading company.➪ As a transformation thought leader focused on empowering people, I have built and delivered training programs on 20+ topics, equipping thousands of employees and customers at Ericsson, Novation, Alvarez & Marsal, and Freescale Semiconductor.➪ I’ve earned 7 executive awards for innovation, customer obsession, leadership, program/service excellence, and high-impact initiatives.I enjoy connecting with people on LinkedIn and collaboratively brainstorming new ways to transform the employee experience, devise game-changing business solutions, and fast-track growth. Let’s connect!
Ericsson
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Head Of People Analytics & StrategyEricsson Sep 2021 - PresentKista, Stockholm, SeLeading a matrixed team of analytics consultants to create a great employee experience focusing on being the best place to work and top 100 ethical company. Responsible for people analytics, strategy execution, and workforce planning.➪ Transformed Ericsson’s North America People Analytics team working solely with Excel reports to a completely automated Power BI services infrastructure with an app for self-service. The team created over 30 reporting suites across all areas—People Operations, Talent, Diversity & Inclusion, Learning & Development, and Total Rewards leveraging data wrangling tools (Alteryx and SQL).➪ Converted HR operating model to systemic by implementing Agile for People, a lightweight version of the Scaled Agile Framework® (SAFe) that helps People Teams generate value through an iterative process to create adaptive products for complex problems.➪ Innovated strategy execution for the people function by combining Employee Experience and Design Thinking. with the OKR goal management system. Started with mapping the employee journey and identifying moments that matter by interviewing 20+ employees across multiple personas. Completed 8 out of 11 Key Results focused on attracting top talent, creating a feeling of belonging, and empowering employees to learn and grow.
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Transformation DirectorEricsson Feb 2017 - Aug 2021Kista, Stockholm, SeDirected a team of consultants and data scientists in executive-sponsored strategic initiatives, I facilitated strategy execution and optimized the operating model, customer experience, and business intelligence through transformation. ➪ Strengthening the value to customers, I created a culture of customer obsession across North America, which sped the order management cycle 90%+ and quote turnaround time 75%. I won executive buy-in and drove a 3-year program that included automating 100+ customer experience metrics, producing 150+ data visualizations, and orchestrating 25+ initiatives.➪ Impacting the customer experience on a global scale, I built a customer experience management framework and pipeline of 50 solutions that resolved key customer issues and paved the way for digital transformation. I also partnered with top customers in execution and facilitated design thinking workshops in 6 countries.➪ I played a key role in a global culture transformation by sharing 130+ widely adopted experiments and publishing 26 blogs. ➪ Recognition included the prestigious CEO Impact Award, selected from among 100K employees, and the President’s Pinnacle Award for customer obsession.
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Head Of Sourcing Excellence, Contracts Management And Tools DevelopmentEricsson Aug 2014 - Feb 2017Kista, Stockholm, SeRecruited to transform the Strategic Sourcing organization, I quickly brought structure to the organization and tackled pain points to boost capabilities, operational efficiency, and savings. I oversaw 3 managers and a total reporting line of 25 personnel.➪ I saved millions of dollars and catapulted the ROI up 12x in the first year by organizing the team into 4 core functions. I also established the company’s first Operations Excellence team focused on advanced analytics and visualization, performance improvement, and strategy execution.➪ To advance employee consulting and negotiation skills, I founded the Consultative Negotiations Program of workshops, case studies, and value creation tools, including financial models and comprehensive playbooks. The program provided 3,400+ hours of training to 80 people and certified 8 professionals.➪ I received the President’s Eagle Award for innovation and leadership.
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Co-Founder | Head Of OperationsReal Life Angels Oct 2011 - Dec 2020➪ Drove non-profit’s operations strategy, managing communications, marketing, website, and scholarships.➪ Generated $80K and awarded 100+ post-secondary scholarships to rehabilitated youth. 100% of donations went to recipients. -
Director Of AnalyticsNovation Apr 2012 - Aug 2014Irving, Tx, UsNovation (now Vizient Inc.) provides solutions to its member base of 5K+ healthcare organizations to accelerate performance and ensure quality, cost-effective healthcare. I was hired to pioneer analytics, advance competence, and enhance the member experience. ➪ Driving value and savings for members, I steered a task force in analyzing the spend, 1,200 contracts, and ~600 suppliers and implemented improvements, using price band feedback, best price pattern recognition, and advanced cost modeling for members.➪ I established a Competence Development Institute to educate the company’s largest members on market and business intelligence, strategy development, e-sourcing, proposal design, negotiation, and value creation.➪ Upskilling all 60+ portfolio executives, I presented "Turning Strategy into Results," including chessboards with ~90 sourcing strategies and 40+ pricing strategies.➪ I received awards for excellence in managerial leadership, process improvement, initiatives, programs, and service. -
Director, Performance ImprovementAlvarez And Marsal Sep 2008 - Apr 2012New York, Ny, UsAlvarez & Marsal is a global professional services firm. I led operations transformation engagements with mid-sized to large companies across 8 industries, including 6 private equity owned companies. Programs optimized profitability and efficiency across procurement, strategic sourcing, supplier relationship management, distribution networks, transportation, and inventory management. I also conducted private equity due diligence.➪ I grew a distribution client’s gross margin 3.4% through price optimization, strategic sourcing, and a transportation management program.➪ To seize $19.7M in pricing synergies and move branches from cost-plus pricing to market-based pricing, I co-created a pricing and margin optimization program spanning pricing analytics, optimization, administration, and sales execution.➪ Paving the way for $20M+ in cost reductions, I co-built a category management program for visibility into supplier net costs and margins for use in negotiations.➪ I saved millions in annual inbound freight transportation by implementing a cloud-based transportation management technology solution across 60 branches. -
Business Intelligence ManagerFreescale Semiconductor May 2004 - Sep 2008Austin, Texas, UsDriving transformation by harnessing the power of data analytics for leadership decision-making, I built and managed the global intelligence team for procurement and external manufacturing.➪ I was chosen by the private equity firm, TPG Capital, and the interim EVP of Supply Chain to pilot data mining and leveraged business intelligence to eliminate millions in costs.➪ I directed teams during the Freescale spinoff from Motorola. Related global projects included SAP catalog management and SAP SRM deployment, guiding a cross-functional team in 23 countries and 36 sites. -
Project ManagerMotorola Jan 2000 - May 2004Chicago, Illinois, UsMy key contribution at Motorola, besides leadership during the Freescale spinoff, was pioneering the Market Intelligence program with a competitive cost index and knowledge center.
John Simon Skills
John Simon Education Details
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Texas A&M UniversityEngineering Technology - Industrial Distribution -
Baylor University - Hankamer School Of BusinessBusiness Administration
Frequently Asked Questions about John Simon
What company does John Simon work for?
John Simon works for Ericsson
What is John Simon's role at the current company?
John Simon's current role is Senior Executive, 20 Years’ Expertise ➪ Strategy Execution, Employee Experience, People Analytics, and Transformation.
What is John Simon's email address?
John Simon's email address is jr****@****ail.com
What schools did John Simon attend?
John Simon attended Texas A&m University, Baylor University - Hankamer School Of Business.
What are some of John Simon's interests?
John Simon has interest in Science And Technology, Children, Education, Health.
What skills is John Simon known for?
John Simon has skills like Cross Functional Team Leadership, Strategy, Business Intelligence, Project Management, Strategic Sourcing, Process Improvement, Leadership, Management, Program Management, Business Process Improvement, Integration, Six Sigma.
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