Program Manager / Project Manager
• Develop program plans and roadmap that aligns with the company’s strategic and long-term objectives, in collaboration with senior management and Product owners.• Prepare project schedules, gather inputs and estimates from work package owners, and assist with determination of project scope that is scheduled in manageable components.• Manage multiple related projects in a coordinated way, from initiation and planning through to execution, delivery and closure, taking into account… Show more • Develop program plans and roadmap that aligns with the company’s strategic and long-term objectives, in collaboration with senior management and Product owners.• Prepare project schedules, gather inputs and estimates from work package owners, and assist with determination of project scope that is scheduled in manageable components.• Manage multiple related projects in a coordinated way, from initiation and planning through to execution, delivery and closure, taking into account cross-project dependencies and constraints.• Monitor project schedule, scope and resources, ensuring efficient allocation and resource utilization.• Report regularly on program and project status, including weekly progress against planned milestones, key performance indicators, and topics for management attention.• Identify, assess, and plan mitigation strategies for risks and issues at the project and program level.• Build professional working relationships with stakeholders including team members, senior leaders, external partners and clients, ensuring seamless communication and engagement.• Conduct and facilitate meetings with clients such as project kick-off, requirements gathering, joint project planning, design workshops, weekly status, user acceptance, production readiness, and project closure.• Assist Product teams with quarterly release planning and maintaining the Product and Sprint backlogs.• Support the Product team throughout design, development, and testing, act as a mentor and coach the team in solving complex problems.• Build a trusting and safe environment where issues can be raised without fear of blame, retribution, or judgment, with an emphasis on collaboration and problem solving.• Support and lead process improvement initiatives as a servant leader within the team, encouraging adoption of best practices to help the team improve quality and efficiency. Show less