John Sissell Email & Phone Number

Focused on leading a team of Software Enablement and Optimization Engineers and Software Engineering Associates that provide worldwide post-sales support for Intel's client GPUs. Manager Job Responsibilities: Directs a team of software professionals responsible for developing, enabling, or optimizing Intel technology for customer/ecosystem products through co-engineering and providing high quality and stable platforms of integrated HW and SW. Scope of development and expertise spans systems software, firmware, drivers, high performance computing, development tools, enterprise applications, consumer applications, and user interfaces. Responsible for developing and maintaining a healthy portfolio of ecosystem partners. Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results. Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.Post-Sales Support Engineering for the following products: Intel® Smart Edge Software: MEC Edge Node and MEC Controller products, High Performance Computing (HPC) Data Center Products, Intel® Omni-Path Fabric, Intel® True Scale Fabric (Infiniband), Linux based file servers, Intel Data Center Blocks (DCBs), Intel Rack Scale Design, Intel wireless and Bluetooth, Intel Galileo Development Boards, Intel-based Android* Smartphones, Intel-based Windows* Tablets, Intel Mobile CPUs, Integrated and Discrete Graphics, Intel AMT/vPRO, Intel Anti-Theft Technology, Intel Build-to-Order Notebooks, Intel Server Boards, and Intel Solid-State Drives (SSDs). Troubleshoot, triage, replicate, root cause, and resolve customer reported issues. Create and deliver training to contact center agents, author web self-help content, and produce product health indicators and issue trend analysis reports. Manage high velocity projects for process improvement. Knowledge Centered Support (KCS v6) expert. Lean Six Sigma Green Belt. Certifications: PMP, Lean Six Sigma Green Belt, KCS v6, CCNA, CWTS, CBRS Certified Professional Installer, MCSE, MCP, MCP+I, CNE, CNA, A+, Network+, Server+, ICIS-Networking, ICIS-Server, CIW-Associate, CIW-Professional. U.S. Air Force Veteran

Listed skills include Telecommunications Engineering, Cloud Computing Iaas, Intel True Scale Fabric, Stakeholder Management, and 46 others.