Sw Enabling And Optimization Engineering Manager
CurrentFocused on leading a team of Software Optimization and Enablement Engineers that provide worldwide technical and warranty support for Intel's Client GPU products.
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@intel.com
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12 phones found area 916, 408, 530, 619, 816, and 660
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John Sissell is listed as SW Enabling and Optimization Engineering Manager at Intel Corporation, a with 133841 employees, based in Garden Valley, California, United States. AeroLeads shows a work email signal at intel.com, phone signal with area code 916, 408, 530, 619, 816, 660, and a matched LinkedIn profile for John Sissell.
John Sissell previously worked as WW Product Support Engineer at Intel Corporation and Network Engineer at Us Bancorp. John Sissell holds Bs, Management - Computer Information Systems from Park University.
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AeroLeads found 1 current-domain work email signal for John Sissell. Compare company email patterns before reaching out.
Focused on leading a team of Software Enablement and Optimization Engineers and Software Engineering Associates that provide worldwide post-sales support for Intel's client GPUs. Manager Job Responsibilities: Directs a team of software professionals responsible for developing, enabling, or optimizing Intel technology for customer/ecosystem products through co-engineering and providing high quality and stable platforms of integrated HW and SW. Scope of development and expertise spans systems software, firmware, drivers, high performance computing, development tools, enterprise applications, consumer applications, and user interfaces. Responsible for developing and maintaining a healthy portfolio of ecosystem partners. Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results. Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.Post-Sales Support Engineering for the following products: Intel® Smart Edge Software: MEC Edge Node and MEC Controller products, High Performance Computing (HPC) Data Center Products, Intel® Omni-Path Fabric, Intel® True Scale Fabric (Infiniband), Linux based file servers, Intel Data Center Blocks (DCBs), Intel Rack Scale Design, Intel wireless and Bluetooth, Intel Galileo Development Boards, Intel-based Android* Smartphones, Intel-based Windows* Tablets, Intel Mobile CPUs, Integrated and Discrete Graphics, Intel AMT/vPRO, Intel Anti-Theft Technology, Intel Build-to-Order Notebooks, Intel Server Boards, and Intel Solid-State Drives (SSDs). Troubleshoot, triage, replicate, root cause, and resolve customer reported issues. Create and deliver training to contact center agents, author web self-help content, and produce product health indicators and issue trend analysis reports. Manage high velocity projects for process improvement. Knowledge Centered Support (KCS v6) expert. Lean Six Sigma Green Belt. Certifications: PMP, Lean Six Sigma Green Belt, KCS v6, CCNA, CWTS, CBRS Certified Professional Installer, MCSE, MCP, MCP+I, CNE, CNA, A+, Network+, Server+, ICIS-Networking, ICIS-Server, CIW-Associate, CIW-Professional. U.S. Air Force Veteran
Listed skills include Telecommunications Engineering, Cloud Computing Iaas, Intel True Scale Fabric, Stakeholder Management, and 46 others.
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Northern California
Focused on leading a team of Software Optimization and Enablement Engineers that provide worldwide technical and warranty support for Intel's Client GPU products.
Folsom, Ca.
Technical Support for Post Launch issues: Product Support Engineer (PSE) is technical support function, that provides support to ICS (Intel Customer Support) Contact Centers worldwide on customer escalations.New Product Enabling for Contact Centers: PSE creates and implements Support Life Cycle deliverables in coordination with business units. Project manages implementation of new products in Support Centers worldwide; develops and delivers training for Contact Center agents.Content Development: PSE creates external product support pages for external customers. And technical articles (external and internal). Contributes with customer and support perspective to product development team meetings with business unit (PDTs). Product Health and VOC: gathers and analyzes post-launch customer contact trends and drive data and recommendations to business unit to improve User Experience and Product Supportability in existing and future products. Interacts with multiple internal teams in order to drive issues and tactics that will enhance the customers' experience with Intel productsIssue Troubleshooting/Triage/Replication: works with peers in the geographies to research, troubleshoot, duplicate and resolve technical issues. Interact with business unit on issue prioritization, characterization, root cause analysis and corrective actions. Ensure closed loop communication to customer/customer updates.Customer Satisfaction monitoring: monitors the customers satisfaction indicators (CSAT, CES, etc) to identify trends and opportunities for improvement, to increase customer satisfaction/effort scores with customers.
Roseville, Ca.
Troubleshoot and maintain/repair hardware and software issues related to PCs and printers connected to a local area nework, install/maintain network UTP copper and fiber cabling, and Novell network administration.
Whiteman Afb, Mo.
Technician, Team Lead, and Supervisor - Communications-Electronics Systems Maintenance activities for the Minuteman Intercontinental Ballistic Missile (ICBM)
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John Sissell works for Intel Corporation.
John Sissell is listed as SW Enabling and Optimization Engineering Manager at Intel Corporation.
AeroLeads has found 1 work email signal at @intel.com for John Sissell at Intel Corporation.
AeroLeads has found 12 phone signal(s) with area code 916, 408, 530, 619, 816, 660 for John Sissell at Intel Corporation.
John Sissell is based in Garden Valley, California, United States while working with Intel Corporation.
John Sissell has worked for Intel Corporation, Us Bancorp, Nec Electronics, Inc, Valley Communications, Inc. (Contractor At Nec Electronics, Inc.), and United States Air Force.
John Sissell's colleagues at Intel Corporation include Sebastian Winkel, Katarzyna Olczak, Karim Emad Morsy, Brian H., and Daniel Esquivel.
You can use AeroLeads to view verified contact signals for John Sissell at Intel Corporation, including work email, phone, and LinkedIn data when available.
John Sissell holds Bs, Management - Computer Information Systems from Park University.
John Sissell is listed with skills including Telecommunications Engineering, Cloud Computing Iaas, Intel True Scale Fabric, Stakeholder Management, Linux, Data Center, Computer Hardware, and Windows.
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