Siu Lok Lam Email & Phone Number

Hong Kong

Led IT professional for TLD support.

Hong Kong Sar

Leading 25+ Managers and Engineer for Infrastructure, Cloud & On-Perm Infrastructure, IT Security and Governance for Group include Hong Kong, Southeast Asia and PRC region.Daily operation support for servers, Cloud, Network, Security and Database.Respond for the ITSM policy and Governance

Hong Kong

In my present role, I am responsible for leading a team of system engineers and managers spanning three countries. This team manages a diverse range of systems including AIX, HP Unix, Solaris, Redhat, Suse & CentOS Linux, WebLogic, WebSphere, Oracle, DB2, MSSQL, and Sybase Databases. I hold a prominent role in front-line leadership, delivering progressive training to our staff, and cultivating robust client relationships. I evaluate solution design and architectural frameworks to facilitate the approval process. By instigating changes within the teams, I foster an environment of openness and transparency. I meticulously schedule routine business continuity planning (BCP) and disaster recovery (DR) drills to enhance operational efficiency. Overseeing all aspects from inception to conclusion, I successfully manage the O365 migration project.• Maintained company adherence to all legal requirements and local regulations, including PCI-DSS, CMMIS, SOA, ITIL, ISO27001, .ISO22301, ISO20000, and ISO9001.• Realized zero S1 and S2 incidents in only six months by implementing troubleshooting and preventive measures.• Accomplished zero instances of major SLA breaches by complying with service level agreements (SLAs).• Launched Nexus vulnerability scanner to revitalize security screening capability.

Hong Kong

Within this position, I established a resilient partner ecosystem by nurturing impactful connections with internal support units, sales divisions, clients, vendors, and partners. I played a pivotal role in advancing business development endeavors across the Greater China Region, encompassing Hong Kong, Macau, Taiwan, Mainland China, and South Korea. My responsibilities encompassed securing favorable agreements with globally renowned investment banks, insurance firms, and retail enterprises. Collaborating closely with sales, pre-sales, marketing, and product teams, I actively drove regional sales initiatives. I assumed responsibility for all matters pertaining to CIS, which encompassed infrastructure services, DevOps, MicroServices, and managed services, thereby ensuring prompt and effective solutions.• Facilitated Chinese background securities firm by installing $10M Azure Stack Cloud project, including Azure Cloud, Ali Cloud, HP HCI, Temenos T24, Mulesof, and NuoDB.• Propelled revenue growth by coordinating Greater China Region P&L, topline and bottom line, funnel, and pipeline for infrastructure service.• Played integral role in achieving FY2019 targets and both top-line USD 10M and bottom-line 33% objectives and driving 40% growth.

Kowloon Bay

I expedited IT managed service consulting, drove business development, and facilitated pre-sales activities. I provided substantial support to numerous projects, where I took the lead in designing solutions and crafting architectures. My role included overseeing pipeline management and engaging with C-level executives and pivotal decision-makers. I took charge of end-to-end tender bidding for carriers, entailing the formulation of optimal solutions

South East Asia Region

I expedited IT service consulting, drove business development, and facilitated pre-sales activities across the Southeast Asia Region, utilizing efficacious strategies. I provided substantial support to numerous projects, notably those involving critical services and applications such as CBS and VAS, where I took the lead in designing solutions and crafting architectures. My role included overseeing pipeline management and engaging with C-level executives and pivotal decision-makers. I took charge of end-to-end tender bidding for carriers, entailing the formulation of optimal solutions and the delivery of impactful technical clarifications and presentations. I personally delivered hands-on consultation for diverse service models, spanning on-demand, cloud, IaaS, PaaS, and SaaS. To enhance project efficiency, I collaborated closely with pre-sales and delivery teams to refine project handover and streamline the delivery process.• Earned multiple awards, such as 2016 IT Carrier BG H1 Sales Incentive Award, 2015 Multiple Incentive Award, and 2015 Future Star Award SEA SI by demonstrating utmost dedication towards work excellence.• Elevated $2M in revenue by closing CBS database and storage migration deal for $2M.• Exceeded team target of professional service by generating $12M in revenue.

Hong Kong

I supervised pre-sales operations within the Southern China Region to enhance sales outcomes. I collaborated with C-level executives and key decision-makers to expedite solution design and architectural processes. I established proof-of-concept (POC) environments and managed project delivery in alignment with negotiated agreements. By providing direct support to sales directors, I drove heightened regional sales. I consistently prioritized exceptional client experiences by cultivating positive customer relations across various sectors, including manufacturing, government entities, banking, and insurance industries.• Negotiated and secured favorable deals for famous Chipset manufacturers, China Famous Carriers, China famous FSI and Public Utility, and Government Sectors.• Realized top line and bottom line for FY 2013 and FY 2014.

Hong Kong

An experienced professional with expertise in managing regional data center migration and consolidation projects. I have successfully led teams and ensured smooth operations for mission-critical services across multiple countries in Southeast Asia and Japan. I excel in communication, project management, and mentoring new hires. My achievements include executing data center consolidation projects and receiving recognition for outstanding performance.

Hong Kong

Respond for Pre & Post Sales Team

I am a Subject-Matter Expert specializing in Storage and Data Protection Systems. I have experience working with multinational banks and insurance companies, designing solutions and providing day-to-day support for critical services and applications. I have achieved notable milestones, including upselling tape drives and securing deals for virtual tape library projects.

Respond for project delivery for Unix and Wintel platform, storage, security, network and data protection products. Act as System Engineer for field service of multiple world class public and private FSI industry.

Master Of Business Administration (Ongoing), Business Administration

Master Of Science (Msc), Information Engineering

Activities and Societies: NA

Bachelor Of Business Administration (Bba), Mis

Activities and Societies: Founder of Softball Club

High School, A Level

High School, Hkcee

Master Of Science - Ms, Information Technology

Bachelor'S Degree, Business Administration And Management, General