Oversee the day to day operations of the company's locations in CT, NY, and MA. Provide outstanding customer service to all our clients. Ensure that goals and objectives are met on a monthly, quarterly, and yearly basis.

Hands on Manager in charge of the purchase and maintenance of inventory using ESC software modules. Sourcing special order and hard to find products and parts. Work with the Service Manager to maintain outstanding customer service through accurate inventory controls. High level of organizational skills. Proficient in Microsoft Office and Excel.

Managed a team of customer service representatives which included an office in Wallingford CT as well as an onsite customer service representative in the Schuylkill PA county and a VMI driver who covers the CT and MA areas. Work together with Market Manager to grow sales and customer base. In addition, an emphasis was put on increasing the skill set of the customer service team members. Proficient in the SX.e software system. I encouraged my team to run their day to day operations as if it was a business of their own. With that brought a greater accountability, effort and pride. Having a positive attitude was always my demeanor and I passed that along to all those who I associated with. My role was to support my team and aid in their success for I am only as successful as the those that surround me.

Worked in all aspects of the business. Primary role was in customer service and sales. Time was spent in house customer facing and at customer locations. Product knowledge and SAP software experience were additional strong points.

Retail store manager. Oversaw all aspects of the day to day operations of the business, including but not limited to; over the counter sales, inventory, order accuracy, payroll, staffing, parts delivery, and call center. In twenty two months, helped to grow the store from a $100k in sales per month average to $250k.My time as a NAPA store manager in a fast paced retail environment helped to round out my Managerial experience. It gave me the ability to see things from multiple perspectives and now allows me to make decisions by looking at the situation equally from all sides.