John Snead Email & Phone Number

New Braunfels, Texas, Us

Strategic global leader driving product development and digital business transformation in partnership with a #ridiculous world-class team of technologists and radical innovators. Passions: leadership development, employee engagement, full-time and contingent global talent, continuous improvement, and achieving our dreams. Expanded responsibilities: globalization, enterprise vendors, hybrid-staffing delivery, data governance, PMO, VMO, change management, enabling global expansion, client implementations, and corporate M&A.TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology. Check us out at TaskUs.com.

New Braunfels, Texas, Us

Strategic global leadership driving digital transformation and application delivery for client-facing and internal business solutions including leadership development, full-time and contingent global talent, and technology service delivery. Responsbilities also encompass leadership of global IT PMO including implementations, Enterprise IT Change Projects, and company M&A activities.TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology. Check us out at TaskUs.com.

San Diego, Ca, Us

Managing IT lead supporting application services for the Qualcomm's corporate teams including HR, payroll, legal, compliance, audit, facilities, and marketing groups. Successful leadership of core initiatives included global employee engagement strategy, global Workday implementation and payroll consolidation and implementation, multiple global M&A project including IT track lead for $44B QCOM-NXP merger, global audit and compliance process and tools initiative, and global IT talent management program including caree-path and future-skills training resources.IT business relationship management; budget management ($12M Annual); portfolio management, prioritization, and resource planning; talent acquisition and development; consistency and excellence in IT service delivery; right-fit staff planning incl onshore/offshore and contingent/full-time; quality assurance planning and implementation; optimizing service delivery within constraints of fiscal plan. Preference towards SaaS solutions in accordance with compliance and data governance standards.

San Diego, Ca, Us

Managing IT lead supporting application services for the Qualcomm's emerging business teams and Corporate Marketing. Supported emerging business lines included Qualcomm Internet Services, Qualcomm Life, Omnitracs, Vuforia, Toq, Gimbal, and others.IT business relationship management; budget management ($6M Annual); portfolio management, prioritization, and resource planning; talent acquisition and development; consistency and excellence in IT service delivery; right-fit staff planning incl onshore/offshore and contingent/full-time; quality assurance planning and implementation; optimizing service delivery within constraints of fiscal plan.

San Diego, Ca, Us

Managing IT lead supporting application solution selection and deployment for the Internet Services business unit. Central focus on SaaS applications for the customer support, operations, marketing, and BizDev teams leveraging Salesforce.com as Customer Portal and development platform. Planning and management of an annual allocation of over $3M+ including labor, consulting, licensing, etc. Managed full-time and contingent cross-functional team of analyst, developer, QA and PM resources. Developed and matured offshore (India) consultant engagement for projects and sustaining. Multiple CRM projects including multiple implementations of service and support, support portal, knowledge base, and automation of customer operations for B2B and D2C business models. Architectural lead on customer development of SaaS-based Project and Portfolio management solution.

San Diego, Ca, Us

* Worked with 4 direct mgmt reports and a staff of 25 to manage operations for manufacturing, warehousing, customer service, and distribution of beer beverages in Southern California* Defined procedures and systems to improve efficiency, product cost, customer engagement, supply chain performance, inventory mgmt, and product quality.* Improved employee turnover in customer service and delivery departments from 30% (2005) to 0% (2007).* Oversaw operations supporting a 20% increase in production volumes over 2 years* Engineered cost restructuring with senior leadership o create physical plant R&M reserves.* End-to-end supply chain mgmt including BOM, packaging, sourcing, scheduling and vendor/supplier management* Opened new distribution center in LA County inc. permits, equip. procurement, staffing, and procedures and tech. for remote-site ops.* Oversaw design/build of new 5,000 sf bottling plant, including master planning and long-term forecasting, change management, program management, workgroup leadership, facility and space design, internal comm., vendor selection, equipment specification, permitting, and architect/consultant/contractor selection & oversight.

San Diego, Ca, Us

* Managed Network and Systems Administration staff in the support of a 50 node WAN, 7 site VPN network, including 7 server (Microsoft), remote access, desktop and ERP applications support and restaurant POS (Radiant Aloha) hardware and software support.* Implemented SaaS CRM solution (Salesforce.com) inc. needs assessment, tech. spec., vendor oversight, roll out and training.* Designed and implemented remote SOP integration between Salesforce.com and Microsoft Dynamics GP using Scribe Insight integration tool.* Designed and directed the dev. of a SQL2000/Visual Basic based distribution routing system to automatically route and create inventory pick lists and manifests daily for distribution delivery managers.* Implemented Ceridian HR and Payroll mgmt system and Microsoft Dynamics GP (version 6.0 to 8.0).* Designed and implemented datawarehousing and reporting in SQL 2000, integrating with various 3rd party platforms and reporting via SQL Reporting Services.

San Diego, Ca, Us

* Part-time responsibilities as marketing manager for beer division incl. market analysis, target market definition, market trends, product development, corp and product branding, graphic design, packaging, web presence, etc.* Identify business needs and assess, decide on right-fit solutions across company disciplines including finance, manufacturing, distribution, supply chain, retail sales (restaurant), wholesale sales, marketing, accounting, and HR.* Lead execution teams and solution design and training of business operations, tracking, and analysis tools.* Solution design and development of solutions for inventory tracking, enterprise business analysis, marketing event and donation management, remote site POS reporting, customer feedback, supply chain management, etc.* Part-time responsibilities as supply chain manager, inc. forecasting, planning, vendor management and sourcing.* Technology experience: Adobe Illustrator, Adobe PS, Quark, Claritas PRIZM, SPSS, MS SQL, VBA, VB6.0, MS MapPoint, MS Access, MS Excel, etc.

Project Manager for Backdraft fire effects show and Universal Studios.

Design Engineer, Project Engineer, and Team lead for entertainment industry engineering team. Projects included: King Kong, Universal Studios Florida; Yaohan Clock Tower, Los Angeles, CA; Phantom Manor Ride Vehicle, EuroDisneyland; Catastrophe Canyon, Universal Studios Florida;

Bs, Mechanical Engineering

Education record