John Soh, Amp Email & Phone Number

Mclean, Virginia, United States

• Incorporated Design Thinking into building Data ecosystem, a traditionally non-design required space.
• Worked with tech and product partners to create roadmaps that included design roadmap and research.
• Delivered features that spanned not just the specific LOB, but across the enterprise by creating communicating through design and collaborating with enterprise level teams.

Mclean, Virginia, United States

• Understand Freddie Mac's customers, their needs, wants, and painpoints to generate a clear output for consumption by team members, product owners, and business drivers.
• Plan and facilitate IDIs with internal and external SMEs and customers to gain insights.
• Drive adoption of customer centric data and artifacts for Freddie Mac's Single Family teams to be customer centric.
• Assist in enterprise level adoption of HCD and Design Thinking by helping in planning and facilitating HCD workshops.

Sterling, VA

• Created products and design solutions to maximize user experiencefor both customers and operators, with a design focus on creating collaborative collisions.
• Regularly managed high stakes projects for the company, collaborating internally with Operatsion, Engineer, Software and Sales departments and coordinating externally with contractors, vendors and installers.
• Designed, developed and produced cutting edge designs to compliment the company’s Internet of Things technology, while simultaneously ensuring compliance with building codes, ADA, USPH VSP, and standard operating.
• Led and oversaw the design team to create designs, drawings, and support documents and directly reported the progress on weekly basis to the COO.
• Compiled monthly design summary updates for company board of directors and investors.
• Directly responsible for equipment currently utilized by marquee clients, including MLB and MLS stadiums and popular theater venues around the DMV and internationally.

Sterling, VA

• Design and validate all custom designs and installs of the Sestra wine dispensing system.
• Design and issue manufacturing drawings for components of the wine dispensing system that is aesthetically pleasing, easy to assemble/install, and ergonomic.
• Manage suppliers and vendors to procure parts and components.

Greater Pittsburgh Area

• Collaborated with graduate research team to study and improve consumer decision-making andfinancial health through connected ambient products.
• Completed rapid prototyping and coding on over 20 designs and then further developed three distinct concepts into working prototypes (using Rhino, Particle Photon microcontrollers, Wiring, and C++).
• Designed and developed corresponding UX/UI wireframes (to be developed with HTML5, CSS3, and Ruby).
• Delivered 30 final devices to be deployed for qualitative evaluations among consumers in Spring 2017.

Washington, DC

• Managed 10 concurrent projects at various stages of completion (utilizing skills in project planning, budget management, client communication, construction administration, and crisis resolution), and executed detailed.

• Supervised overall operations and staff at a number of campus computing facilities.
• Mentored 3 junior employees and helped train over 50 new employees.

• Translated and interpreted technical information from English and Japanese to Korean.
• Commanded a squad of 16 enlisted soldiers in training and non-combat situations.

Seoul, Korea

• Drafted large scale projects using AutoCAD and Rhinoceros.
• Created scale models for architectural study and client presentation.

White Plains, NY

• Assisted in interior renovation and rearrangement of the office space.
• Conducted miscellaneous office work.

Master Of Integrated Innovative Products And Services, Product Design

Bachelor Of Architecture (B.Arch.), Architecture, History

Graduated with College Honors

Education record