Johnson Chung Email & Phone Number

Melbourne, Vic, Au

- Compile, analyse and interpret support interactions. - Actively maintaining internal data/ processes including triaging and testing JIRA defect and featurerequest tickets and all internal resources associated with the Global Support team.- Serve as an expert and escalation point for Support to problem solve difficult technical issues that arise.- Develop and present training material to the wider Support team on difficult technical issues as well aspro-actively identify teachable moments.- Research and identify new hardware potentially used by customers to expand customer usage,engagement and revenue growth.

At Melbourne Victory I have captured and coded for both the U15 and U18's Academy team. With my main role being the Video Analyst for the U18s. With the use of sports code I have coded match day footage for each round for players and coaches to view and gather information from, about their game. Where the footage and coded XMLs are uploaded to HUDL. As well as assist, film and code training sessions and invitational matches. Lastly, I had the opportunity to also film some friendly matches with the first team for the coaches to view.

At Maribyrnong Sports Academy I have captured footage for both technique and match play for sports like tennis, badminton, hockey and AFL. Mostly working with the tennis and badminton team there I analysed and cut up the match footage of each individual player. I later created player profiles which included first serve percentage, pattern of play (graphs of where they were hitting the ball from and to where), court positioning graph and other statistics. These player profiles allowed the athletes to look at their game differently and simply pin point on where they could improve on. I was able to use my computer skills efficiently at Maribyrnong Sports Academy using programs like word and powerpoint to put the player profiles together, adobe premier pro, to be able to cut up and edit the footage. Lastly, excel to enter data for tests done on athletes. e.g. Testing days for the U15's AFL boys and potential women AFL draftees with the Cross Coders.

Master Of Sports Science (Football Performance), Sport Science

Graduate Certificate In Performance Analysis (Football), Sports And Exercise

Bachelor Of Sport Science (Human Movement)/ Psychology, Sports And Exercise

Sport And Body Culture Study Tour