• Delivering personalised customer service and providing tailored solutions.• Educating guests on product benefits to enhance the shopping experience.• Engaging with guests on the floor and resolving feedback in collaboration with leadership.• Maintaining store operations through product restocking, presentation, and cleaning tasks. • Participating in community initiatives and events, fostering local engagement.

• Held meetings with supervisors and monitored processing equipment to maintain product quality.• Collaborated with team members and supervisors to enhance production efficiency overall.• Contacted and solved customer inquiries related to orders and product specifications.

• Liaised with the Managing Director for daily office tasks and feedback.• Used the reservations and operator management software.• Extensively updated our social media platforms• Expert in crafting and managing professional business correspondence via email.• Facilitated comprehensive training sessions for new interns, and imparted essential concepts.

• Equipped inbound assignees with immigration advice.• Handled over 600 cases for work permit, visa, and resident permit applications from clients.• Contacted relative authorities and checked if current regulation was changed.• Onboarded immigration training for new colleagues.• Reviewed preparations and email communications drafted by staff.

• Utilized SQL to adjust trial balance and journal entry.• Assisted full-time colleagues with completing other administrative affairs.• Participated in workshops and in-service training to convey and gather information required to perform job duties.

• Coordinated clients in resolving the problems of credit cards.• Dealt with customers' complaints.• Evaluated the process of credit cards.• Built a relationship between the bank and multinational financial services corporation.• Communicated with clients and provided the specialized answers.• Implemented and developed customer service training processes.

• Learned staple cooking skills.• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.• Weighed and measured raw materials, mixed them into vats or containers, and completed production runs according to recipe specifications to produce high-quality products. • Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow.