I am Passionate and highly skilled in Business Management, customer relationship management,change management ,brand management ,digital marketing,Sales and Marketing , business development, Entrepreneurship,Corporate Entrepreneurship, business advisory,business re-engineering services,Business planning,Strategic planning,Corporate trainings, insurance and Credit management.
Chai Sacco Society Limited
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Marketing And Customer Experience ManagerChai Sacco Society LimitedNairobi County, Kenya
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Marketing And Customer Care ManagerChai Sacco Society Limited Feb 2021 - PresentNairobi County, KenyaMy job roles includes,Marketing the Society products and services.Product Development.Carrying out members education.Customer services Management.Managing the customer care and marketing team.
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Lead ConsultantBright Inventor Ventures Jun 2014 - May 2023NairobiBusiness development consulting, marketing and Customer service.Product development, Entrepreneurship Training and Financial Management.
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Sales And Training ManagerCic Insurance Company Jun 2019 - Feb 2021NairobiTraining our partners on our products.Managing and Supervising the sales Team and Tied agents.Marketing and selling our products. -
Business Development ManagerFep Sacco Society Limited Jun 2018 - Jun 2019NairobiActively involved in new members recruitment.Marketing the company products.Managing the sales and marketing team.In charge of customer services team.Product development.Marketing research.
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Credit Control OfficerFep Sacco Society Limited Mar 2018 - May 2018NairobiMy job roles.Managing loan portfolio.Carrying out due diligence on members credit history.Ensuring members pay on time and negotiating re-payment plan.Coordinating the loan processing activity.Setting up the terms and conditions of a loan.Timely and effective collection of all debts and customers payments.Providing accounts information to internal departments.Carrying out Members education and recruitments.Handling customers complains especially those in Loans arrears or default.
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Loan OfficerFep Sacco Society Limited Nov 2015 - Feb 2018NairobiCredit and loans managementcustomer services.members education and training.Business developmentDebt collection.
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Loans AssistantFep Sacco Society Limited Jul 2015 - Jan 2016NairobiAssist in the IT and Credit department.
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Office AssistantFep Sacco Society Limited May 2010 - Jan 2015Nairobi Rehema HouseAssisting members in regards to loans application.customer service
Johnson Mugo Skills
Johnson Mugo Education Details
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Karatina UniversityEntrepreneurship And Business Management -
Karatina UniversityEntreprenuership
Frequently Asked Questions about Johnson Mugo
What company does Johnson Mugo work for?
Johnson Mugo works for Chai Sacco Society Limited
What is Johnson Mugo's role at the current company?
Johnson Mugo's current role is Marketing and Customer Experience manager.
What schools did Johnson Mugo attend?
Johnson Mugo attended Karatina University, Karatina University.
What are some of Johnson Mugo's interests?
Johnson Mugo has interest in Business Planning And Proposal Writting.
What skills is Johnson Mugo known for?
Johnson Mugo has skills like Microsoft Word, Microsoft Excel, Leadership, Management Consulting, Powerpoint, Business Development, Business Planning, Business Intelligence, Change Management, Loans, Customer Service, Strategic Enterprise Management.
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Johnson Mugo
Kenya -
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JOHNSON MUGO
Kenya
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