Johnson Mugo

Johnson Mugo Email and Phone Number

Marketing and Customer Experience manager @ Nairobi County, Kenya
Nairobi County, Kenya
Johnson Mugo's Location
Nairobi County, Kenya, Kenya
About Johnson Mugo

I am Passionate and highly skilled in Business Management, customer relationship management,change management ,brand management ,digital marketing,Sales and Marketing , business development, Entrepreneurship,Corporate Entrepreneurship, business advisory,business re-engineering services,Business planning,Strategic planning,Corporate trainings, insurance and Credit management.

Johnson Mugo's Current Company Details
Chai Sacco Society Limited

Chai Sacco Society Limited

Marketing and Customer Experience manager
Nairobi County, Kenya
Johnson Mugo Work Experience Details
  • Chai Sacco Society Limited
    Marketing And Customer Experience Manager
    Chai Sacco Society Limited
    Nairobi County, Kenya
  • Chai Sacco Society Limited
    Marketing And Customer Care Manager
    Chai Sacco Society Limited Feb 2021 - Present
    Nairobi County, Kenya
    My job roles includes,Marketing the Society products and services.Product Development.Carrying out members education.Customer services Management.Managing the customer care and marketing team.
  • Bright Inventor Ventures
    Lead Consultant
    Bright Inventor Ventures Jun 2014 - May 2023
    Nairobi
    Business development consulting, marketing and Customer service.Product development, Entrepreneurship Training and Financial Management.
  • Cic Insurance Company
    Sales And Training Manager
    Cic Insurance Company Jun 2019 - Feb 2021
    Nairobi
    Training our partners on our products.Managing and Supervising the sales Team and Tied agents.Marketing and selling our products.
  • Fep Sacco Society Limited
    Business Development Manager
    Fep Sacco Society Limited Jun 2018 - Jun 2019
    Nairobi
    Actively involved in new members recruitment.Marketing the company products.Managing the sales and marketing team.In charge of customer services team.Product development.Marketing research.
  • Fep Sacco Society Limited
    Credit Control Officer
    Fep Sacco Society Limited Mar 2018 - May 2018
    Nairobi
    My job roles.Managing loan portfolio.Carrying out due diligence on members credit history.Ensuring members pay on time and negotiating re-payment plan.Coordinating the loan processing activity.Setting up the terms and conditions of a loan.Timely and effective collection of all debts and customers payments.Providing accounts information to internal departments.Carrying out Members education and recruitments.Handling customers complains especially those in Loans arrears or default.
  • Fep Sacco Society Limited
    Loan Officer
    Fep Sacco Society Limited Nov 2015 - Feb 2018
    Nairobi
    Credit and loans managementcustomer services.members education and training.Business developmentDebt collection.
  • Fep Sacco Society Limited
    Loans Assistant
    Fep Sacco Society Limited Jul 2015 - Jan 2016
    Nairobi
    Assist in the IT and Credit department.
  • Fep Sacco Society Limited
    Office Assistant
    Fep Sacco Society Limited May 2010 - Jan 2015
    Nairobi Rehema House
    Assisting members in regards to loans application.customer service

Johnson Mugo Skills

Microsoft Word Microsoft Excel Leadership Management Consulting Powerpoint Business Development Business Planning Business Intelligence Change Management Loans Customer Service Strategic Enterprise Management Entrepreneurship Development Social Entrepreneurship Corporate Entrepreneurship Management Research

Johnson Mugo Education Details

  • Karatina University
    Karatina University
    Entrepreneurship And Business Management
  • Karatina University
    Karatina University
    Entreprenuership

Frequently Asked Questions about Johnson Mugo

What company does Johnson Mugo work for?

Johnson Mugo works for Chai Sacco Society Limited

What is Johnson Mugo's role at the current company?

Johnson Mugo's current role is Marketing and Customer Experience manager.

What schools did Johnson Mugo attend?

Johnson Mugo attended Karatina University, Karatina University.

What are some of Johnson Mugo's interests?

Johnson Mugo has interest in Business Planning And Proposal Writting.

What skills is Johnson Mugo known for?

Johnson Mugo has skills like Microsoft Word, Microsoft Excel, Leadership, Management Consulting, Powerpoint, Business Development, Business Planning, Business Intelligence, Change Management, Loans, Customer Service, Strategic Enterprise Management.

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