Research4search is a specialist advisory research centre working with recruitment professionals who cover search in audit, compliance, finance, sales & marketing, human resources, legal and risk across financial services, information technology, traditional industries and law firms as well as contract staffing. We operate from offices in Mumbai offering bespoke research to clients providing perspectives of and insights into the roles, responsibilities and hiring requirements of the… Show more Research4search is a specialist advisory research centre working with recruitment professionals who cover search in audit, compliance, finance, sales & marketing, human resources, legal and risk across financial services, information technology, traditional industries and law firms as well as contract staffing. We operate from offices in Mumbai offering bespoke research to clients providing perspectives of and insights into the roles, responsibilities and hiring requirements of the ever-changing business environments in which they operateJohnson works in IT and Technology team based in Mumbai specialising in roles in quantitative finance trading technology, IT risk & cyber crime across the APAC, Middle East, Europe region. He has a strong network of technologists, risk and cyber security professionals owing to his extensive experience in the recruitment industry.He recruit for roles in Hong Kong and across Asia including:BLOCKCHAIN DevelopersQuant Developers/ TradersAlgo DevelopersCIOs, Heads of IT and Senior Technology ManagersProgram/Project ManagersInfrastructure Managers, Development Managers and Support ManagersDevelopers/Architects – Java/C++/.NET/VBA/Scala/Python/C#Production/Application Support – Fidessa/GL Trade/Murex/Sophis/Summit/CalypsoInfrastructure/System Administration – Unix/Windows/Oracle/SANQA/TestersTrade Support Show less

Senior Researcher Interacting & working for Executive Search organisations mostly with clients in the various sectors within Information Technology and Consulting Firms.Identification & sourcing, approaching and headhunting of senior individuals (CEO / VP / Board / Senior Management) from within the specific SectorsKey Industry Specialism’s include:• Board Level Searches• IT and Technology Sector• Investment Banking• Financial Services• Energy, Oil &… Show more Senior Researcher Interacting & working for Executive Search organisations mostly with clients in the various sectors within Information Technology and Consulting Firms.Identification & sourcing, approaching and headhunting of senior individuals (CEO / VP / Board / Senior Management) from within the specific SectorsKey Industry Specialism’s include:• Board Level Searches• IT and Technology Sector• Investment Banking• Financial Services• Energy, Oil & Gas• Construction & Engineering• Education• Pharmaceuticals & Life Sciences• Infrastructure & Construction Engineering• Telecom, Media • Consulting & Accounting• Compliance• Legal Show less

Leading a team of 15 - 17 executives in the areas of Customer Service.• Analyze daily Sales goals and set Targets.• Performance management of individual executives and reviewing it weekly• Delivering Client SLA’s and KPI’s.• Roster and Attendance management• Quality Assurance on Level of Service provided in conjunction with the Risks and Compliance team.• Process Improvement sessions with training teams• Weekly review with individual bankers to gauge and enhance… Show more Leading a team of 15 - 17 executives in the areas of Customer Service.• Analyze daily Sales goals and set Targets.• Performance management of individual executives and reviewing it weekly• Delivering Client SLA’s and KPI’s.• Roster and Attendance management• Quality Assurance on Level of Service provided in conjunction with the Risks and Compliance team.• Process Improvement sessions with training teams• Weekly review with individual bankers to gauge and enhance areas of development• Client meetings and review every fortnight to touch base on MTD Goals vs. Actual• Onshore Client calibration and meeting to review and calibrate on quality and customer metrics• Performance buzz and huddles with team members and cluster/community teams to drive Sales and Service performance• Drive Focus days on Sales and Customer for the community/cluster• Updating Client records and advisor files for audit purposes• Dealing with Customer escalations and resolution managemen Show less