Johnson Thomas Email & Phone Number

Dubai, United Arab Emirates

• Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to technical service of Honda vehicles. • Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers • Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe… Show more • Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to technical service of Honda vehicles. • Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers • Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe • Raising Warranty approvals and service orders • Raising special orders for parts not available and following up to keep customer informed • Preparing invoices on internal systems and arranging for active delivery of vehicles • Following up payments of credit customers and ensuring collection within stipulated time • Regularly monitoring orders raised and ensuring timely billing • Conducting post service follow up to ensure customer satisfaction Show less

Dubai, United Arab Emirates

• Maintains service operations by inspecting and maintaining vehicles.• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and… Show more • Maintains service operations by inspecting and maintaining vehicles.• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage.• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.• Complies with state vehicle requirements by testing engine, safety, and combustion control standards.• Maintains vehicle records by recording service and repairs.• Updates job knowledge by participating in educational opportunities; reading technical publications.• Accomplishes maintenance and organization mission by completing related results as needed Show less

In

• The role is to control and guide the repair and maintenance activities in the workshop. • Supervise Techincians,Quality Inspectors and other supporting staffs to ensure that the set workshop processes are followed so that the work flow, quality standards, profit and customer satisfaction index is maintained• Workshop capacity planning and loading.• Optimizing productivity, efficiency and workshop output and review for continuous Improvement.