Alyssa Johnson work email
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Data driven customer success and sales leader delivering multi-million-dollar growth. Extensive experience building and leading global B2B account management teams focused on renewals, upsell / cross-sell, client service, marketing and project management across Fortune 100, Enterprise and SMB clients. Passionate about growing and retaining customers while operationalizing processes and leading sales teams to exceed quota targets. Fluency in recurring revenue models, with extensive knowledge and experience in technology. Strong leadership skills that motivate in complex and competitive sales scenarios. Areas of Expertise• Building & Scaling Teams • Account Management • Revenue Growth & Retention • Sales Management • Quota Management • Client Engagement • Customer Health & Satisfaction • Customer Segmentation • Strategy Development & Execution • Go-to-Market Strategy • Business Operations • Analytics • Customer Insights • Team Leadership • M&A Integration • Change Management
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Svp, Customer ExcellenceWorkhuman Apr 2024 - PresentFramingham, Massachusetts, Us -
Svp, Account ManagementBlueboard Inc. Jul 2021 - Apr 2024San Diego, California, Us -
Vp, Global Account ManagementCare.Com 2016 - 2021Dallas, Texas, UsCare@Work services provide access to the world's largest network of care providers for backup child and adult care and ongoing care for children, seniors, pets, and the home. In a competitive global market, care benefits are essential. They increase productivity, decrease absenteeism, and give organizations an advantage in attracting and retaining the best people.Responsible for building, scaling and leading the Global Account Management team with responsibility for driving growth and developing deep relationships with Care@Work’s largest and most complex clients. -
Vp, Client ServicesThe Yankee Group 2014 - 2015Recruited, developed, and scaled multiple global high-performing teams that drastically improved customer outcomes and consistently received stellar feedback. -
Director, N. America Account ManagementThe Yankee Group 2004 - 2013Managed the North American Account Management team responsible for customer satisfaction, engagement, retention and new revenue generation through incremental product/service investment.
Alyssa Johnson Skills
Alyssa Johnson Education Details
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Boston UniversityMarketing -
Emerson CollegeBrand Management
Frequently Asked Questions about Alyssa Johnson
What company does Alyssa Johnson work for?
Alyssa Johnson works for Workhuman
What is Alyssa Johnson's role at the current company?
Alyssa Johnson's current role is SVP, Customer Excellence at Workhuman.
What is Alyssa Johnson's email address?
Alyssa Johnson's email address is al****@****are.com
What is Alyssa Johnson's direct phone number?
Alyssa Johnson's direct phone number is (781) 795*****
What schools did Alyssa Johnson attend?
Alyssa Johnson attended Boston University, Emerson College.
What skills is Alyssa Johnson known for?
Alyssa Johnson has skills like Account Management, Strategic Partnerships, Strategy, Product Marketing, Market Research, Competitive Analysis, Demand Generation, Competitive Intelligence, Business Development, Product Management, Marketing Strategy, Crm.
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