Guide global organizations in the development of diversity and inclusion strategies, design and deliver DEI programs, facilitate focus groups and develop action plans. Work with senior leaders to develop strategies to cultivate inclusive work cultures. Coach people leaders on how to enhance employee engagement, create healthy, safe, respectful, and inclusive work environments.

Drive results in alignment with company D & I strategy across corporate and operations to create diverse and inclusive work environments. Work with senior leaders on strategy initiatives and metrics. Lead inclusion councils and associate resource groups to create results aligned with business goals. Design educational and awareness programs to cultivate inclusive work environments where all associates can feel a sense of belonging and connectedness. Collaborate with HR business partners to integrate diversity and inclusion objectives that support business goals.

Worked on high profile global culture transformation initiative that engaged 30,000 leaders around the world at Citi. Project involved working with a global team of senior leaders, practice area leads, and organizational psychologists to design, implement, and measure a multi-year behavior change strategy. Initiative focused on identifying new habits needed to empower leaders to drive culture change through ownership and accountability.

Created DEI professional development strategy for faculty, staff and students. Partnered with vendor and SU committee to implement campus-wide culture survey. Organized and managed focus group sessions, designed communication plan, co-led campus survey campaign, designed programs to educate and engage faculty, staff and students on topics to promote inclusion and belonging across campus.

Developed and implemented a Global Ethics Training Strategy resulting in 100% completion rate for annual required employee training programs. Trained more than 20,000 employees and people leaders on code of conduct. Liaison and advisor to Executive Business Ethics Officers including the development of quarterly roundtable forums and new appointee on-boarding. Managed case management function and third party vendor relationship for global reporting mechanisms. Facilitated resolution and investigation of employment related disputes. Supervised reporting function responsible for cyclical reports on matters received and disposition. Co-produced annual Ethical Leadership Conference. Identified speakers and designed and facilitated learning activities for attendees.

Managed team of human resource specialists providing consulting services to client group of 800+ regionally based associates. Consulting services included compensation, employee relations, affirmative action, diversity, succession planning, opinion-tracking survey results, performance counseling, staffing and strategic initiatives. Served on corporate faculty for DEI training programs and initiatives.

Produced and hosted FLY Conversation, a women's empowerment Internet radio talk show, designed to empower listeners to live life by design.

Developed and delivered customer service and management training programs requiring certification of in and outbound customer service representatives, sales representatives and field technicians. Facilitated customer service call coaching process and implemented performance improvement plans. Achieved certification to conduct sales training program in metropolitan region.

Held various assignments demonstrating consistent career growth at Prudential Financial. Joined inaugural D&I Office to deliver first corporate wide diversity program, facilitated focus groups, and coached leaders on the development of actions plans.