Carl Johnson Email & Phone Number

Manchester, England, GB

Wigan, England, GB

Birchwood, GB

Accountable for leading a group IT & change function for a 14bn turnover business - Accountable for all IT & change verticals, Programme Delivery, Service & Operations, Architecture, Development & Test to support a fast growing and fast paced retail (infrastructure), racecourse, online and mobile business.

Birchwood, GB

* Accountable for programme, project management and business analysis of the Betfred group change function – 3 group businesses and 3 stakeholder groups to Group Board level. * Strategically creating a change agenda across 3 business units to deliver the business objectives on international, strategic infrastructure uplift and continuous software.

Liverpool, Merseyside, GB

• Accountable for the delivery of design, development and support of legacy and strategic Oracle application & middleware technology, bespoke parcel tracking and package applications.
• Management responsibility - 3 direct reports, 25 indirect permanent/contractor employees across 2 UK locations, 3 third party suppliers - operating combined on/offshore models.
• Appointed & managed a team to stabilise & optimize an Oracle Fusion middleware installation – enabling a strategic route planning programme to achieve in excess of £10M operational benefits.
• Lead a supplier tender process to achieve £1.1M IT costs benefits.
• Defined & implemented a sustainable, combined internal & third party resourced operating model – to deliver assured, timely, quality development – proven & adopted across the development function.
• Technology Programme Leader; delivered 2 Oracle Fusion 11g middleware implementations – enabling a business integration programme to realise cost savings of £36M.

Stoke-on-Trent, Staffordshire, GB

• Accountable for delivery of IT projects to time, budget and scope.
• Matrix managed IT resources to deliver an online betting application and infrastructure upgrade.
• Completed a feasibility study of implementing JIRA to improve IT Service Management.
• Defined a process for measuring development quality & success.

London, Islington, GB

• Accountable for the delivery of the Contact Centre & WEB solutions, in support of 5 year, strategic IT & business transformation programme – enabling Phones 4uDirect.
• Management responsibility – 6 direct reports, matrix management on/offshore 3rd party development team.
• Lead an AIM development approach to gain business assurance of the enterprise solution to design & requirement; achieved entry to UAT within 8 weeks, matrix managing a team to facilitate conference room pilots.
• Managed UAT of the integrated solution – defined a schedule to deliver an approach, coordinated test execution across 50 resources - tracking and managing defect identification, triage, resolution – on/offshore.
• Deputised for the Head of Solution – managing the Solution Delivery team, attending key meeting/workshops, supporting the management of stakeholders up to organisational Directors.
• Designed & implemented an efficient data migration approach reducing lead time from 2 weeks to 24 hours – utilised to complete the migration of 6K employee records to a new Oracle HRMS application.

GB

• Delivered a strategic billing solution; from requirement definition to development, testing assurance and implementation – through a matrix managed team of 5 - enabling the migration of c.2M customers onto the.

• Delivered billing application business & system analysis, data migration, and the implementation of a central PMO.