Cecil J.

Cecil J. Email and Phone Number

5+ Year Salesforce Pro | 3x Certified Admin & App Builder | AI AssociateCertifications:- Salesforce Certified Admin- Salesforce Platform App Builder- Salesforce AI Associate @ ServiceTitan
Cecil J.'s Location
Atlanta, Georgia, United States, United States
Cecil J.'s Contact Details

Cecil J. personal email

n/a
About Cecil J.

Certified Salesforce Admin | Scrum Master | Klaviyo Email Marketing Expert | B.A. Public Relations

Cecil J.'s Current Company Details
ServiceTitan

Servicetitan

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5+ Year Salesforce Pro | 3x Certified Admin & App Builder | AI AssociateCertifications:- Salesforce Certified Admin- Salesforce Platform App Builder- Salesforce AI Associate
Cecil J. Work Experience Details
  • Servicetitan
    Salesforce Administrator
    Servicetitan Sep 2021 - Present
    Glendale, Ca, Us
    View
  • Farm Credit Financial Partners, Inc.
    Salesforce Administrator
    Farm Credit Financial Partners, Inc. Sep 2020 - Mar 2021
    Springfield, Massachusetts, Us
    - nCino Administration and troubleshooting- Salesforce Administration and Tier II support- nCIno configuration based on business requirements- Updated Salesforce screens and dependencies based on business workflows- Salesforce reporting- Quality Assurance testing and documenting- Located bugs in the system and wrote documentation for the development and QA teams- Worked with development team to determine root cause of system issues and proposed solutionsTools used:- Salesforce Workbench- Visual Studio Code- Sharepoint- GitHub- DocuSign- Service Now
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  • Center For Responsive Schools
    Salesforce Developer
    Center For Responsive Schools Aug 2019 - Sep 2020
    - Managed Salesforce Org with 100+ users- Updated and created Flows, Workflows, and Process Builders to automate business processes- Salesforce project management: Gathered project requirements from stakeholders Created business proposals and Gantt Charts for new projectsCoordinateed with internal stakeholders, and work with third-party resources (if needed) to deliver projects.- Developed Visualforce pages to customize and improve the user interface- Used APEX and SOQL for querying data, and automating tasks- Netsuite Administration: Maintained integration with Salesforce via Celigo.io and updated system as needed.-HubSpot administration: Managed Salesforce and HubSpot integration, maintained database to ensure clean and useful data was exchanged between the CRMs. - Salesforce Classic & Lightning support (Lightning migration) Tools:● Data Loader● Salesforce Workbench● Trello● Asana● Visual Code Studio● Slack● Zoom● Zendesk
  • Perficient
    Associate Technical Consultant
    Perficient Jan 2018 - Aug 2019
    St Louis, Mo 63141, Mo, Us
    Adobe Experience Manager AdministrationJira AdministrationSalesforce Administration/configurationConfluence configuration and management
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  • General Motors
    Senior Advisor- Social Media Customer Care (Contract)
    General Motors Sep 2017 - Jan 2018
    Detroit, Michigan, Us
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  • General Motors
    Social Media Customer Care Advisor (Contract)
    General Motors Nov 2015 - Sep 2017
    Detroit, Michigan, Us
    -Engaged with customers via social media platforms such as Facebook, Twitter, and forums as a representative of GM brands. -Managed customer interactions -Worked as a liaison between customers and internal GM resources to achieve customer satisfaction. -Maintained presence on social media accounts and actively engaged audience. -Focused on efforts to increase customer loyalty and improve brand image via social media.
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  • Judson Center
    Communications Volunteer
    Judson Center Jan 2015 - Nov 2015
    Farmington, Michigan, Us
    • Relaunched $10,000 Google AdGrants account and increased campaign performance by 15%.• Interviewed current and former clients for video and print content, published via YouTube and company newsletters. • Assisted with the implementation of events.• Assisted with the management of Facebook, Twitter, Instagram, and Tweetdeck social media accounts.
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Cecil J. Skills

Microsoft Office Customer Service Microsoft Excel Communication Public Relations Leadership Press Releases Event Planning Community Outreach Nonprofits Social Media Newsletters Social Media Marketing Editing Fundraising Public Speaking Blogging Social Networking

Cecil J. Education Details

  • Wayne State University
    Wayne State University
    Public Relations/Image Management
  • Grand Circus Detroit
    Grand Circus Detroit
    Front End Development

Frequently Asked Questions about Cecil J.

What company does Cecil J. work for?

Cecil J. works for Servicetitan

What is Cecil J.'s role at the current company?

Cecil J.'s current role is 5+ Year Salesforce Pro | 3x Certified Admin & App Builder | AI AssociateCertifications:- Salesforce Certified Admin- Salesforce Platform App Builder- Salesforce AI Associate.

What is Cecil J.'s email address?

Cecil J.'s email address is cj****@****ine.com

What schools did Cecil J. attend?

Cecil J. attended Wayne State University, Grand Circus Detroit.

What are some of Cecil J.'s interests?

Cecil J. has interest in Civil Rights And Social Action, Education, Arts And Culture, Economic Empowerment.

What skills is Cecil J. known for?

Cecil J. has skills like Microsoft Office, Customer Service, Microsoft Excel, Communication, Public Relations, Leadership, Press Releases, Event Planning, Community Outreach, Nonprofits, Social Media, Newsletters.

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