Clifford Johnson Email & Phone Number

Chattanooga, Tn, Us

Unum Group is a provider of financial protection benefit solutions to Employers and Employees in the US and Internationally through multiple subsidiaries (Unum US, UK, Poland, Colonial Life). • Original team member responsible for establishing the technology foundation for Unum Solutions, a new line of business for Unum Group featuring digital-based HR products and services for Employers. Projected growth: $1B+ business for Unum.• Target architectures, assessments, and technology adoptions/modifications for multiple functions:o Leave & Claims Management – Adoption of a new, Cloud based L & C foundation supporting Unum’s new/industry leading capability/experience (Total Leave). Platform now supports > 1M covered lives and 700+ clients, increasing >50-100% year over year.  Key Technology: FINEOS, AWS (multiple services/capabilities), React, ForgeRocko Employee and Employer Portals – Adoption of a new online EE and ER experience, this is core to Unum’s industry leading Total Leave experience with 65%+ digital intake adoption by claimants.  Key Technology: AWS, React, API based integration, ForgeRock, Tableauo Sales/CRM – Transformed product catalog, sales/CRM processes reducing sold case change impact/expense (implementation in process). Key Technology: Salesforce, CPQ, Cortical.ioo Onboarding & Client Service – Adoption of a new workflow foundation for product-service implementation and ongoing change management. Reduced time to implementation and onboarding throughput increase goal of 30%+ Key Technology: ServiceNow, Salesforce

Chattanooga, Tn, Us

As an Enterprise Architect within Unum Group’s EA function supporting all Unum Group subsidiaries (Unum US, Colonial Life, Starmount). A sample of assignments/accomplishments include:• CRM strategy, assessment, and recommendation – Outcome resulted in multiple initiatives transforming processes and technology capabilities provided to Colonial Life field operations (sales/distribution). • Cloud strategy – Outcome initiated Unum’s migration from legacy on-prem technologies to adoption of a hybrid-cloud architecture since realized on multiple technology fronts.• Marketing technology assessment and recommendations – Outcome resulted in a marketing storefront capability enabling sales to order and deliver customized marketing materials.• Portal reference architecture, technology assessment, and recommendation – Outcome resulted in adoption of the recommended framework/technology and subsequent implementation of MyUnum, an online administration capability for small business clients (< 500 lives).• M & A assessment (Confidential) – Partnered with the Exec V.P. of IT and V.P. of IT infrastructure to complete the technology assessment component of an M & A target for Unum Group.

Chattanooga, Tn, Us

EA leader responsible for managing Enterprise Architecture (function) and 12+ resources:• Established EA principles, governance, processes, and standards applied within Unum’s SDLC.• Responsible for the Growth Platform architecture, a multi-year program to implement an e2e integrated, and automated, process for sales and implementation for the Group Voluntary line of business.• Provided leadership and resources across multiple IT initiatives from application portfolio rationalization to mainframe modernization.• Completed reference architectures with strategy and implementation roadmaps for User Experience, Business Process Management and Enterprise Integration (ESB).

Columbus, Ga, Us

• Lead the direction and delivery of the IT projects portfolio for the Client Services division of Aflac, Inc.. • Oversight and direction of 50+ resources and 10 to 12 active projects at any one time. • Notable project #1: A transformational workflow system that replaced four legacy systems.• Notable Project #2: An advanced Call Center/Customer Service application (InfoWorld Top 100 Innovative Projects award).• These systems were mission critical, core application systems supporting up to 1000+ concurrent users.• Results included productivity gains of 10 to 20% within the first 18 months.

Columbus, Ga, Us

Primary responsibility was the creation and enablement of an architecture function to lead the transformation and implementation of Aflac’s technology architecture. Direct reports include 8 architects and one systems analyst). • Completed architecture/design process definition and institutionalization (SDLC)• Technology adoption: Lombardi Software (BPM technology since acquired by IBM)• Technology adoption: WebMethods (Integration technology acquired by Software AG) • Established an EA Framework for Aflac (based on TOGAF)• Reference architectures and standards established across multiple technologies and domains: Enterprise Application Integration (EAI), Business Process Management (BPM), Service Oriented Architecture (SOA), Enterprise Data Model (EDM), Data Architecture roadmap, Enterprise Operational Datastore (ODS), • Established two enterprise COE competencies: Integration Competency Center (ICC), Architecture Services

Contern, Zone D’Activités « Weiergewan », Lu

Responsible for guiding and assisting the adoption and implementation of multiple functions/competencies for a global logistics software provider (CHAMP Cargosystems):• Definition and delivery of an Enterprise Architecture Planning function• Designed, developed, and implemented an application for managing enterprise technology information • Completed the current and future state technology architecture and roadmap

Paris, France, Fr

Completed multiple engagements in technical and management roles across multiple industries and companies: Sony Pictures, HP, Standard Insurance, Premera Blue Cross, Starbucks, CHAMP Cargosystems

M.S., Chemical & Environmental Engineering

Bachelor Of Science (B.S.), Physics