Care and feeding of Voter Registration Database and general network and voting appliance support.

Global Desktop and Application support.

Support of Servers both local and remote, Networks and Desktops serving 500 users local and remote. Performed application installs, security upgrades, OS and application installs and upgrades. Developed system images and updated as needed. Migrated applications and data to new servers. Administrative support of PBX and VOIP Telephone Systems.

Installed and supported MS SQL based CRM system. Performed onsite network services for clients including installation; break fix and configuration of applications, enterprise virus solutions, router/firewall setup and configuration, network assessments, server and workstation updates and problem resolution.

Responsible for datacenter and desktop support and connectivity between buildings and remote clients including Cleveland Health Network. Rolled-out a secure common operating environment to the desktop for a three building campus insuring optimum user experience and HIPAA security compliance. Migrated from Novell to Active Directory. Managed a series of new application installs and application upgrade projects. Setup terminal services for remote access to network by Summa clients and Summa executives. Implemented remote desktop support to reduce time spent on each customer support call. Reduced maintenance costs by 50% through contract negotiation, hardware standardization, and on-site sparing of equipment. Worked with auditors to demonstrate compliance with regulations. Instituted monthly planned maintenance periods and managed desktop security update process.

Sales of Hewlett Packard servers and related software and services. Worked with developers to create an online ecommerce presence.

Sales and Management of branch engaged in marketing Hewlett Packard servers, networks and peripherals. Grew branch from inception to 30 million in annual revenue.

Sales of Datacenter Laser printers in mainframe environment.

Sales of DEC and DEC compatible Minicomputers in a four state territory and management of Cleveland Branch.

Sales of Test and Measurement and Microprocessor Development Systems in Northeast Ohio to commercial and military contractor accounts. Security Clearance held.