Kimberly Johnson Email and Phone Number
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Kimberly Johnson personal email
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I strive to be the best at everything I do, to sustain confidence in my success and to ensure that my career is as pleasing to myself as my service is to others.
Best Buy
View- Website:
- homedepot.com
- Employees:
- 98933
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Information Technology Product ManagerBest BuyKaty, Tx, Us
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Product ManagerThe Home Depot May 2022 - PresentHouston, Texas, United StatesResponsible for the maintenance, development and launch of new and innovative DIY projects online, ensuring they meet the needs of end-users and align with company goals for both Homedepot.com and Blinds.com -
Product ManagerGuidant Financial Oct 2021 - May 2022United StatesLed the successful redesign of an online grant funding application as both the acting UX designer and Product Manager, resulting in enhanced usability and improved user experience. This included conducting comprehensive user testing to gather requirements and implementing strategic tradeoffs to optimize return on investment (ROI). -
Product ManagerI3-Software & Services Jun 2019 - Nov 2021United StatesCreated, maintained, and refined a Statewide Government Financing, HR, and Payroll platform while functioning as the Subject Matter Expert and maintaining an unbiased opinion on opportunities. -
Client Support And Implementations SpecialistI3-Software & Services Feb 2016 - Nov 2021Shreveport, Louisiana AreaIndividually met the needs of new and upgraded SaaS clients by conducting consultations, software deployments, and go-lives for proprietary software solutions. Offered procedural and troubleshooting support via phone, email, and remote connectivity.
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Project CoordinatorI3-Software & Services Dec 2019 - Sep 2020Shreveport, LouisianaFostered a partnership with internal and external stakeholders to communicate project timelines, considering milestones while developing and delivering RFPs for potential clients. Responsible for over $1,000,000 in overall revenue.
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Live Events EngineerPiksel Oct 2013 - Jan 2016Greater Atlanta Area• Managed day-to-day operations of the IT network while resolving daily user technical support cases for clients and internal staff in a 24x7 environment• Conducted setups, equipment purchasing, and security review for processing for new hires• Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewed system and application logs, and verified completion of scheduled jobs such as backups• Provided hardware framework such as mirroring computers and forming network connections• Provided troubleshooting, hardware configuration, device support, and technical support for incoming queries and issues for clients (AT&T, Ocean Exploration Trust, BSkyB, Liberty Global, etc.)• Proactively monitored and managed the incident tracking and escalation system -
Tier I/Ii Technical Support SpecialistKelly Aug 2012 - Oct 2014• Provided customer service to resolve technology questions, challenges and problems through a series of trouble shooting activities in a virtual call center environment• Sustained accountability for metrics such a Performance Metrics, Service Level, Quality, and Customer Satisfaction• Interacted with customers in response to inquiries, concerns, and requests about products and services• Reviewing, troubleshooting, and resolving escalated support cases• Maintaining clear communication with customers and team members to ensure all issues are thoroughly resolved, focusing on Customer Satisfaction
Kimberly Johnson Skills
Kimberly Johnson Education Details
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Criminal Justice And Corrections
Frequently Asked Questions about Kimberly Johnson
What company does Kimberly Johnson work for?
Kimberly Johnson works for Best Buy
What is Kimberly Johnson's role at the current company?
Kimberly Johnson's current role is Information Technology Product Manager.
What is Kimberly Johnson's email address?
Kimberly Johnson's email address is ki****@****ces.net
What is Kimberly Johnson's direct phone number?
Kimberly Johnson's direct phone number is +131886*****
What schools did Kimberly Johnson attend?
Kimberly Johnson attended Purdue University Global.
What are some of Kimberly Johnson's interests?
Kimberly Johnson has interest in Social Services, Politics, Education, Science And Technology, Animal Welfare.
What skills is Kimberly Johnson known for?
Kimberly Johnson has skills like Computer Hardware, Customer Service, Troubleshooting, Networking, Hardware, Linux, System Administration, Tcp/ip, Os X, Windows 7, Html, Windows.
Who are Kimberly Johnson's colleagues?
Kimberly Johnson's colleagues are Carol Gorris, Ronald Newman, Susan Perlin, Joshua Kamaluddin, Cieareia Foster, Ashleigh Hein (Weekley), Amanpreet Kaur.
Not the Kimberly Johnson you were looking for?
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Kimberly Johnson
Greater Minneapolis-St. Paul Area4walkermethodist.org, chrobinson.com, chrobinson.com, intricon.com4 +195299XXXXX
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Kimberly Johnson
Raleigh-Durham-Chapel Hill Area2netapp.com, fortinet.com2 (408) 8XXXXXXX
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Kimberly Johnson
Austin, Tx -
3hntb.com, my.fsu.edu, bohlerengineering.com -
1rsbev.com1 +176053XXXXX
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