Shayne Johnson Email and Phone Number

As the Owner and Operator I managed every aspect of the business, specializing in providing professional, high-quality pressure washing services for residential and commercial clients. This role requires a blend of technical expertise, business management and exceptional customer service. I built client relationships, manage operations, and deliver excellent results on each job.Key Responsibilities:* Service Delivery: Performed and oversaw pressure washing jobs on surfaces like driveways, sidewalks, building exteriors, decks, and parking lots, adjusting techniques to suit various materials.* Customer Management: Engaged with clients, provided quotes and offered service recommendations tailored to their needs, ensuring a positive experience from start to finish.* Business Operations: Oversaw budgeting, invoicing, and inventory management. Ensuring equipment is well-maintained and managed any additional staff needed.* Marketing and Sales: Develop marketing strategies to grow the client base, build an online presence, and establish partnerships with property managers and real estate agencies.* Safety and Compliance: Maintain safety standards for equipment and chemical handling, comply with local regulations, and train team members on safety protocols.* Quality Control: Ensure each job meets high standards for client satisfaction, and address any service issues promptly.

My tenure in LA was short but noteworthy in the personal growth of my career. 5 months of building a book of business from the ground up. WIth the support of a great company and the experiences that Crane Worldwide provided me, majority of my time was spent cold calling in the the LA region as well as Orange Country and San Diego. Qualifying potential candidates and building a lasting relationship was the main priority. Next followed the consultation of their supply chain needs ranging from international customs brokerage, transportation services and locating key agents in remote areas.

Partnering in the Global Bid Process in the Freight Forwarding Industry wearing mulitple hats within our organization. Presenting solutions to our sales personnel daily in Air, Ocean, & Ground transportation through RFQs.•Detailed proposals •Coordination within scope of bid i.e. people, tasks, delegation of responsibilities•International pricing and partnering between all CWW offices and select agents to provide an effective price model and service solution•Overseeing the completion of each proposal for final submission•B2B Marketing•Internal forecasting of market trends, seasonality of products & services, business developments, and the volatility of industry demands

6 month training program resulting in the basic understanding of:•Domestic Transportation•Air Import/Export•Ocean Import/Export•Account Management•Sales

Logistics Coordinator for Hanson Transportation •Coordinated Truck Loads from Muskegon, MI & Hobart, IN Nationally•Initiated Fuel Savings Programs for Private Fleet•Tracked and Analyzed On-Time % for multiple Accounts