● Successfully managed the $370,000 marketing budget month on month.● Successfully improved logistics performance from 80% to 96% over 4 months.● Successfully improved Return on Ad Spent from 2 to 4.6● Developed workflows that increased productivity by 20%● Successfully managed and led changes on operations projects.● Managed resource assignment, work allocation and software and hardware requirements for operations projects efficiently through implementation of Inventory &… Show more ● Successfully managed the $370,000 marketing budget month on month.● Successfully improved logistics performance from 80% to 96% over 4 months.● Successfully improved Return on Ad Spent from 2 to 4.6● Developed workflows that increased productivity by 20%● Successfully managed and led changes on operations projects.● Managed resource assignment, work allocation and software and hardware requirements for operations projects efficiently through implementation of Inventory & Resource Management analytics dashboard to the team● Increased Customer response time by 40% through implementation of chatbots and keyword based auto responses.● Decreased cash outflows by 50% through introduction and execution of procurement contracts with select suppliers. Show less

● Spearheaded 2 major marketing operations projects that helped our clients(EarthCycle and Listia)hit their $16.4m and $15m ICO soft cap goal respectively.● Increased team productivity by 50%● Lead team of 50 FTEs with less than 10% attrition rate ● Completed over 80 projects over 9 months● Acted as a conduit between different departments providing important feedback and communication. ● Implementation of any new policies and procedures relating to the production… Show more ● Spearheaded 2 major marketing operations projects that helped our clients(EarthCycle and Listia)hit their $16.4m and $15m ICO soft cap goal respectively.● Increased team productivity by 50%● Lead team of 50 FTEs with less than 10% attrition rate ● Completed over 80 projects over 9 months● Acted as a conduit between different departments providing important feedback and communication. ● Implementation of any new policies and procedures relating to the production process.● Ensured key performance indicators were in place and production targets were always met. Show less

● Increased company profit by $150,000 YoY 2016 vs 2018● Achieved 90% customer retention● Spearheaded retail autodealership campaigns with 2 departments(20 FTEs) and consistently met individual department quotas for 9 months ● Sales ($8000/monthly) ● Account Management ($2000/monthly)● Pioneered retail product development that was presented at 17' NADA

● Led a team of 10 FTEs ● Successfully met team monthly sales ($1500 - individual) quota through consistent sales monitoring, feedback loop and spot checks with team members.● Administered performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, performed quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.● Regularly… Show more ● Led a team of 10 FTEs ● Successfully met team monthly sales ($1500 - individual) quota through consistent sales monitoring, feedback loop and spot checks with team members.● Administered performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, performed quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.● Regularly reviews the team's statistics to measure performance and the need for improvement.● Ensured strict adherence to company policies and procedural guidelines by implementation of consequence management. Show less

● Resolve customer complaints regarding sales and service● Prepare budgets and approve expenditures● Monitor customer preferences to determine the focus of sales efforts● Analyze sales statistics● Project sales and determine the profitability of products and services● Determine discount rates or special pricing plans● Assign sales territories and set sales quotas● Plan and coordinate training programs for the team/s

● Responsible for moving large units ● Negotiate the best prices on the market to metal factories● Staffing ● Cost Management● Market Price Forecasting● Employee Engagement and Management● Salary