Tina Johnson Email and Phone Number
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A highly motivated and goal-oriented customer relationship management professional with a successful record of accomplishment in project/account management, sales support, contract negotiations, hiring, strategic planning, and training. Leverages strong leadership capabilities and organizational skills to maximize workforce productivity and perpetually exceed expectations. A detail-directed and innovative producer who identifies issues and provides long-term solutions. A customer focused and dependable top-performer with an unwavering commitment to excellence.
The Delos Company
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The Delos CompanyCalhoun, Georgia, United States
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Business Development ManagerDelos Custom Rugs & Carpets Nov 2023 - PresentCalhoun, Ga, Us• Lead custom project management and CRM workflows• Manage product development lifecycle from concept to launch• Collaborate with product development teams to tailor materials for launches and key accounts• Maintain relationships with department heads and external partners to guide strategic decisions. -
Product And OperationsRoyal Thai Oct 2022 - May 2023Calhoun, Ga, Us• Oversaw product planning, task assignment, and deliverables• Developed and monitored operational systems for goal visibility and progress• Created strategies to enhance program growth and efficiency, reducing costs• Managed product development lifecycle from concept to launch, assessing outcomes• Collaborated with the Executive VP of Sales on product needs and pricing strategies• Analyzed operational performance with directors to drive improvements• Coordinated with the Marketing Director on strategic marketing plans. -
Director Customer Experience & Project ManagementTarkett Hospitality (Formerly Lexmark Hospitality) Jul 2017 - Oct 2022• Managed daily operations of Project Management, Customer Service, and Planning/Estimating teams• Developed and coached teams on managing custom flooring projects through all phases• Continuously led process improvements to enhance cross-departmental collaboration and efficiency• Collaborated with sales management on pricing strategies, product specifications, and forecasting• Conducted regular audits with the executive team to control project costs• Directed solution-based processes for National and Strategic Account clients' service needs.
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National Account Project ManagerOw Hospitality Jul 2013 - Jul 2017Dalton, Ga, Us• Managed National & Key Hospitality accounts to ensure compliance with contract and service requirements.• Provided comprehensive project management services from design to delivery, including proposal preparation, pricing negotiations, and scheduling.• Coordinated manufacturing, shipping, and project tracking/reporting for key accounts. -
Hospitality Customer Service ManagerMohawk Group / Durkan Hospitality Jun 2008 - May 2013• Led the Hospitality Division’s Customer Service team, coaching in order management and departmental vision development• Improved customer service processes and supported sales strategies for regional markets• Ensured adherence to company policies and procedures; awarded “Employee of the Year” in 2011• Managed the Turnkey Coordinators team (2008-2010), enhancing turnkey solution sales and implementation• Spearheaded contract negotiations and developed strategic relationships for national turnkey programs with major clients and partners.
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Strategic Account Services ManagerMannington Commercial Sep 2001 - Jun 2008Salem, Nj, Us• Led team of Project and National Account Specialists. • Assisted in preparation and submittal of Requests for Information and Proposals (RFIs and RFPs). • Implemented national account flooring programs for end use clients, such as product bundling, turnkey services, and inventory management. • Managed strategic account clients to ensure compliance of contract and service requirements. • Assisted sales management team in developing and implementing innovative strategies to maintain existing accounts, securing new business and identifying turnkey opportunities. • Planning and execution of customer mill visits. • Excelled in developing strategic partnerships with other departments within organization including Customer Service, Financial Services, Technical Services, Credit, and Planning/Manufacturing. • Developed internal systems for turnkey services including software systems, order entry process, accounts payable process, contracts, and customer billing. • Managed large end user accounts by ensuring contract and pricing compliance, coordination of takeoffs, installation services, inventory management, and reporting. • Played integral role in negotiating national purchase agreements. • Created and implemented national account service programs. • Prepared and submitted requests for proposals and other national bid opportunities. -
Turnkey Project CoordinatorC&A Floorcovering (Now Tandus) 1996 - 2001Provided turnkey project management services for Mid-Atlantic region, which involved preparation of proposals, bids, and of installation contracts, pricing negotiations, coordination of shipping and installation schedules, project tracking and reporting, and enforced compliance of labor contracts.
Tina Johnson Skills
Frequently Asked Questions about Tina Johnson
What company does Tina Johnson work for?
Tina Johnson works for The Delos Company
What is Tina Johnson's role at the current company?
Tina Johnson's current role is Project & Program Management | Team Builder | Customer Relationship Management Professional | Customer-Centric Professional.
What is Tina Johnson's email address?
Tina Johnson's email address is ti****@****ind.com
What is Tina Johnson's direct phone number?
Tina Johnson's direct phone number is +170660*****
What skills is Tina Johnson known for?
Tina Johnson has skills like Textiles, Carpet, Flooring, Vinyl, Account Management, Sales, Hardwood, Microsoft Office, Project Management, Turnkey Projects, As400 System, Lotus Notes.
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