E-Business Growth And Engagement Manager
Current• Drive the Digital Customer Experience strategy for business segment residential, utilizing customer feedback from NPS/C-SAT surveys to elevate satisfaction and foster loyalty.• Lead growth across digital touch points by refining merchandising tactics, such as cross-selling and up selling, and actively promoting the optimization of product recommendations.• Deploy proactive SEO and digital marketing strategies to strengthen web visibility and establish a robust online presence across web shops and websites.