John Stalnaker Email and Phone Number
Beaverton, Oregon, United States
John Stalnaker's Location
Beaverton, Oregon, United States, United States
John Stalnaker's Contact Details
John Stalnaker work email
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John Stalnaker personal email
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John Stalnaker phone numbers
About John Stalnaker
Strategic Salesforce Solutions Architect who solves business problems by identifying opportunities for optimizing processes, consolidating technologies, and creating thoughtful, carefully-crafted solutions that improve the customer and team experience.
John Stalnaker's Current Company Details
Flowlogic
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Business Operations Manager/Salesforce Architect
Beaverton, Oregon, United States
- Website:
- flowlogicllc.com
- Employees:
- 1
John Stalnaker Work Experience Details
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FlowlogicBeaverton, Oregon, United States
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Business Operations Manager/Salesforce ArchitectLegitscript Jun 2021 - Oct 2024Portland, Or, Us• Re-platformed our help desk system to Salesforce Service Cloud to consolidate technology and provide a 360 degree view of the customer. Gathered requirements, developed workflow, automations, and customizations to close the gap between Service Cloud's out-of-box experience and requirements.• Architected custom solution to manage sequences of emails and tasks in Salesforce for the purpose of gathering information from customers via form submissions, resulting in case management and our customer onboarding processes becoming more efficient while improving the customer and analyst experience.• Leveraged the sequencing solution to deploy custom NPS and CSAT surveys, bringing critical customer sentiment data directly into Salesforce with better reporting than Salesforce's out-of-box solution and saving costs of additional subscriptions.• Architected a Salesforce-based content management system to deploy forms to our customer portal, receive responses, and create bespoke follow-up questions all within the case workflow.• Defined schema, built custom objects, developed workflows and automations to enable the future re-platforming of our house-built workbench into Salesforce, saving software development and maintenance expenses, streamlining operations by eliminating redundant systems and inputs, significantly expanding the customer 360 view of a primary line of business, and speeding go-to-market by enabling new product/service offerings to be launched with clicks, not code. -
Senior Revenue Operations Manager/Salesforce ArchitectLegitscript Jan 2020 - Jun 2021Portland, Or, Us• Developed sales workflows to support CRO's expanded sales team and new sales methodology• Created reports and dashboards that enabled improved forecasting, activity tracking, and marketing attribution• Defined requirements, evaluated vendors, developed workflows, and implemented our sales automation practice.• Architected custom solutions for managing trials and actioning leads from our account-based marketing programs
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Business And Technical Support Analyst/Salesforce AdminLegitscript Mar 2019 - Dec 2019Portland, Or, Us• Established the company's technical support practice• Implemented our first help desk system, gathered business requirements, evaluated vendors, designed and developed workflow reducing typical response times from weeks to hours.• Overhauled our Salesforce implementation to better track sales and marketing data, manage leads more effectively, and better forecast revenue.
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Marketing Operations ManagerLegitscript Jan 2018 - Mar 2019Portland, Or, Us• Integrated Marketo with Salesforce to ensure reliable, automated handoff of leads to sales as they happened• Established lead qualification rules and defined sales and marketing funnel• Enabled marketing attribution, campaign tracking, and lead-to-revenue reporting• Integrated Marketo forms into Wordpress website using javascript and html to provide native Marketo form and landing page functionality (E.g., pre-filled forms) within LegitScript's web domain• Implemented Google Tag Manager, established page, event, and conversion tracking across public website and private customer portal• Evaluated and implemented new technologies into LegitScript's marketing technology stack
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Marketing Operations ManagerExtensis Feb 2010 - Jan 2018Portland, Or, Us• Researched, selected, negotiated, and managed marketing technology vendors.• Managed marketing database and devised segmentation that maps to program targets.• Identified online marketing leads and pushed them to sales via CRM the moment they qualify.• Designed and implemented marketing automation programs, A/B tests, and behavioral scoring/grading rules to drive leads and sales.• Worked with sales to ensure consistent reporting and rich campaign intelligence.• Analyzed sales and marketing data to identify gaps in reporting. Scrubbed data to reduce or eliminate the impact of bad data on decision making.• Identified key metrics, developed closed-loop reporting, and created dashboards for sales and marketing programs from campaign creation through closed sales to better inform future investments.• Identified significant gap in sales coverage of inbound leads. Hired outside agency to conduct outreach generating 87% connection rate from previously unresponsive contacts.• Worked with crowdsourced SEM agency to reduce cost-per-acquisition for our B2C product line’s PPC channel by 45%. -
Web Content StrategistInfocus Aug 2006 - May 2009Portland, Or, Us• Developed global content strategy for leading international B2B and B2C technology manufacturer.• Led the development of a custom eCommerce platform based on the existing Content Management System, reducing fees associated with third-party solutions and streamlining the content management process.• Redesigned the corporate web site to improve messaging and reflect updated brand guidelines.• Developed online advertising and landing pages in support of SEO/SEM, PPC, and direct response campaigns.• Led the web team consisting of web analyst/search engine strategist, content manager, and web applications strategist. -
Director Of MarketingOregon First Nov 2005 - Jun 2006Portland, Oregon, Us• Developed and implemented brand strategy to broaden the appeal of real estate brokerage and improve agent recruitment. • Redesigned critical brand elements including web site, agent marketing kits, listing kits, and signage.• Managed agent services including agent marketing programs, licensing, and billing.• Oversaw growth from 7th to 5th largest area brokerage in terms of number of agents.• The company continues to grow while utilizing the updated branding and ranked as high as 2nd in headcount among all Portland area brokerages. -
Web AnalystExtensis Oct 2004 - Nov 2005Portland, Or, Us• Analyzed web traffic and made recommendations for updating content to improve conversion and increase search engine traffic.• Reviewed direct response results and identified trends among high- and low-performing campaigns.• Updated site content using ATG content management system.• Maintained thousands of SKUs for retail and downloadable products.
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Internet Marketing/Content ManagerUnicru (Now Kronos Incorporated) Sep 2002 - Mar 2004• Developed content strategy for industry-leading B2B enterprise software vendor.• Worked directly with sales team to identify tactics to best support their efforts.• Designed and moderated multi-track series of web seminars in support of both vertical and horizontal sales and marketing initiatives.• Matrixed all content assets including case studies, white papers, articles, web seminars, newsletters, testimonials, and press releases against our targeted industry verticals.• Led the development of the company's first dynamic, n-tier web site architecture.• Developed custom business rules for targeting content to visitors based on behavior, self-segmentation, and domain.• Identified key organic search terms and optimized site to increase traffic.• Wrote and managed writers developing content for the site, web seminars, newsletters, and direct response campaigns.
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Senior Internet StrategistOpus Creative Group Nov 2000 - Jul 2002Portland, Oregon, Us• Led the company's response to web proposals, working with creative, technical, and management leads to develop comprehensive strategies that were on target and accurately estimated.• Assisted Account Managers in pitching and closing new business. • Established user-centered design processes including user-experience design and usability analysis/testing.• Managed user experience and quality assurance team. -
InstructorPortland State University Apr 1998 - Mar 2001Portland, Or, Us• Developed and delivered curriculum for "Interactive Design for Multimedia" and "World Wide Web Development" in the School of Extended Studies. -
Program ManagerCmd Sep 1995 - Sep 2000Portland, Or, Us• Ensured integration of all program elements across multiple divisions: web, print, video, training.• Worked with producers from each division to ensure high quality, timely deliverables that remained within budget while exceeding client expectations.• Wrote proposals, estimates, creative briefs, and detailed project plans for projects ranging from hundreds of dollars to hundreds of thousands of dollars.• Primary point of contact for post-sales clients.• Specialized in interactive media, developing the company's information architecture practice.• Awarded Macromedia's People's Choice finalist award for a training simulation. -
Associate ProducerMedia Architects 1994 - 1995• Coordinated all aspects of the groundbreaking production of "Presentation World", featuring presentation skills training delivered entirely within a digital virtual conference center.
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Graphic Designer/Production CoordinatorMartin Communications Sep 1991 - Nov 1994• Designed all forms of visual communications from brochures, catalogs, and sales sheets to signs, billboards, kiosks, and advertisements.• Early evangelist for interactive media, leading the agency's entry into the medium.
John Stalnaker Skills
Leadership
Marketing Management
Enterprise Content Management
E Commerce
Hubspot
Online Marketing
Corporate Branding
Software Requirement
User Experience
Salesforce Architect
Sales Operations
Web Development
Agile Software Development
Web Analytics
Vendor Management
Digital Marketing
Lead Generation
Integrated Marketing
Customer Relationship Management
Seo
Agile Marketing
Strategy
Act On Growth Marketing
Marketing Automation
Atlassian Jira
Online Advertising
Microsoft Office
Content Strategy
Marketo
Marketing
Microsoft Excel
Cross Functional Team Leadership
Enterprise Software
Google Analytics
Marketing Operations
Technical Support
Social Media Marketing
Email Marketing
Web Marketing Strategy
Project Management
Marketing Strategy
Content Management Systems
Software Project Management
Search Engine Optimization
Crm
Revenue Analytics
John Stalnaker Education Details
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Willamette UniversityStudio Art
Frequently Asked Questions about John Stalnaker
What company does John Stalnaker work for?
John Stalnaker works for Flowlogic
What is John Stalnaker's role at the current company?
John Stalnaker's current role is Business Operations Manager/Salesforce Architect.
What is John Stalnaker's email address?
John Stalnaker's email address is js****@****sis.com
What is John Stalnaker's direct phone number?
John Stalnaker's direct phone number is +150334*****
What schools did John Stalnaker attend?
John Stalnaker attended Willamette University.
What skills is John Stalnaker known for?
John Stalnaker has skills like Leadership, Marketing Management, Enterprise Content Management, E Commerce, Hubspot, Online Marketing, Corporate Branding, Software Requirement, User Experience, Salesforce Architect, Sales Operations, Web Development.
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