Commercially focused with a background in problem solving. I have the experience and skill to identify opportunities for growth, retention and new solutions as well as the implementation of working practices to monitor performance, maximise staff effectiveness and drive value.My current role requires extensive knowledge and experience of multi-channel communication technologies, electronic document management, presentment solutions and hybrid mail.Currently overseeing the implementation of projects covering global distributed print, eDelivery, hybrid mail, multi channel communications and global distribution and logisticsSpecialties: Hybrid mail, eBilling, archive & retrieval, transactional mail, project and account management, distributed print operational delivery & excellence.