• Developed educational and simulation games backed by scientific research for Fortune 500 companies to guide climate change spending.

• Designed Google's preferred platform for managing healthcare data, leveraging GenAI (MedLM, Med-PaLM, PaLM 2), supporting 10,000 live integrations and over 1 billion messages monthly.• Defined 2023 Product Roadmap working closely, partnering, and negotiating with cross-functional stakeholders from product management, sales, marketing, senior and executive leadership• Expanded modern B2B SaaS healthcare API data platform (KLAS 'A' Rating) to empower developers to build software securely facilitating billions of bi-directional data exchanges for 7,000+ providers at 100% of Top US Hospitals• Co-drove transformation from single to multi-product strategy including introducing 4 new product lines to create opportunities for up/cross-sells, which drove customer Net Promoter Score (NPS) from 21 to 46• Co-led research, discovery, and prototyping of new B2B tools, including data mapping, PHI auditing, search & log enhancements, transaction-based pricing, role-based permissions & management, and customizable alerts & reports• Created 8-week onboarding curriculum to coach product designers to build elegant solutions for complex engineering problems, master user-centered best practices, and enable our customers to experience Redox's core value faster• Collaborated with Google to prototype and iterate SaaS Enterprise tools for their Healthcare Cloud Platform customers, serving CVS, Hackensack, Hartford Health, UnitedHealthGroup, Quest, Walmart, and Mayo Clinic• Reduced operating expenses by around a million dollars within first 6 months

• Managed product managers, product designers, and narrative designers to develop 15 products for an audience of 40 million for use in publishing, TV, movies, and video games• Hired, coached, and grew 4 new diverse teams of 14+ product managers and designers, increasing DEI by 180%• Built a culture of transforming data insights into rapid cost-effective experimentation, prototyping, validation, and iteration to improve efficiency and showcase the business impact of our work• Developed psychological safety frameworks used in products from The History Channel, Nike, and Hasbro

• Developed portfolio of 20 B2B SaaS data-driven products for social services, healthcare, provider care, API developer tools, data analytics, and AI driven predictive search• Managed team of 8 product managers, 5 product designers, 4 data scientists, 2 researchers, and 1 policy & regulations subject matter expert, revamped hiring, onboarding, and mentoring to increase DEI by 43% • Extended desktop products to native mobile (iOS, Android), with offline-capable synchronization, and RESTful APIs • Operationalized decade of nationwide child welfare data, via qualitative research, and quantitative machine learning • Increased foster siblings kept together by 21%, social worker visits by 80%, parental visits by 81%, revenue from 06/2015-12/2017 by 90%, and users attending scheduled mandated meetings by 200%• Decreased foster children in state custody by 22%, trauma risks by 28%, operating expenses from 07/2018-07/2019 by 67%, children aging out of foster care by 81%, and staff onboarding by 400% • Developed California's first user-facing child welfare digital services and advocated for user-centered frameworks• Modernized design system to a React Material-Ul framework: https://casecommons.github.io/cbp-undercase-lib/ • Facilitated ISM classes—the highest attended and rated at the 2,000+ person conference—in human-centered product discovery and rapid prototyping: https://tinyurl.com/UXclass• Helped grow SaaS enterprise platform customers by 300%, currently in use by 62% of U.S. state governments

• Responsible for product vision, strategy, and delivery for clients including Nike, Shanti Bhavan, Hachette• Designed products in Ethiopia to teach adolescent girls teamwork, financial literacy, and anti-violence techniques• Facilitated design critique frameworks to normalize a culture of continuous and constructive feedback delivered with humility and kindness, that prioritized facts and data over ego and opinions• Hired diverse and inclusive teams of talented designers and coached them to value respectful, honest, and authentic collaboration, to thrive in both ambiguity and highly-technical constraints, to maintain intellectual curiosity, to always ask how we can improve, and confidently express beliefs while always being open to disagreement and commitment• Engineered software systems to track volunteer and staff performance, evaluate project complexity, facilitate training, track applications, and manage headcount to inform budgeting, forecasting, and organization scaling• Trained thousands of product managers and designers at professional conferences to develop mission-driven products and established talent pipelines for new product development teams

• Responsible for Nettwerk’s product vision, strategy, and delivery for clients including David Bowie, Electronic Arts, Museum of Modern Art, Rockstar Games, NY Yankees, The History Channel, Sony, The Rolling Stones, NASA, etc. • Practiced a service leadership model that promotes facilitation, accountability, and autonomy over command and control, thrives via data driven decision making through use of discovery and research to validate assumptions• Reduced design turnaround time, bolstered productivity, and minimized staff turnover through improved accountability, psychological safety, ownership, autonomy, onboarding, and recognition• Developed JavaScript frameworks to reduce product turnaround time by 200%, cut costs by 15%, and lead adoption of data analytics and user testing to increase conversion rates and revenue by over 300% • Accountable for strategy over large and technically complicated concurrent initiatives, with minimally oversight, including architecting a community management platform with over one million users