Advisory Board member and speaker for/at the Cybersecurity Festival

Public Speaking & advocate for Cyber SecurityIT infrastructure roadmap - DynamicsCyber security Business Application roadmapData design and analytics journey - Dataverse + Blob + Lake + warehouse

• Strategic IT road-map design – new technology introduction • Architecture and implementation of the IT road-map, and bringing the business on the journey• Budget and financial management• Supplier management• Service Improvement, performance improvement, cost reduction and leadershipKey Highlights:• Migrated all services into Azure• Decommissioned Citrix and migrated the users onto Windows 10 devices• Migrated users to O365• Moved the users onto Skype for Business; with PSTN, including the Contact Centre• Moved Thrive into a new office• On-boarded a new Managed Services Supplier

Monitoring operational performance and implementing corrective/preventative action where required Delivering organisational enhancements through continuous improvement and consolidation initiatives Management of the teams of Consultants - highly skilled engineers who work with customers on projects from start to finish.Management of the Scheduling team - ensuring processes are developed and adhered to. Ensuring that Consultants are available to meet customer demand, whilst Consultants are disrupted to a minimum.Cost management and profit maximisation; working with Sales to boost informal communication and potential

Management of the Data Centre management team, ensuring standards and customer satisfaction.Management of the IT Operations support teams (Level 2 and 3), with full incident, problem and change management.

Global management of the IT support and Operations teams, providing support to Stock Markets for their surveillance platform on-premise, Hosted or in the Cloud.

Management of the technical Operations teams supporting the Stock Market surveillance systems for SMARTSs customers globally.

Over 200 staff in the UK covering Remote Infrastructure Operations for over 60 clients globally.Strategy, finance, budget, OLAs, SLAs, new bid work, etc

The Event Monitoring Centre (EMC) encompasses all the Level Zero Operations Centres, Level 1 and Level 2 fixes on all Wintel and UNIX systems across all accounts, with over 400 staff. There have been projects relating to integrating new accounts, Transitioning business, Transforming business and moving support to off-shore locations.

Lead an EMEA wide team to operationally optimise the processes, procedures and people to realise efficiencies, reduce costs and increase the operating performance per head, without affecting the quality of service provided by CSC, across EMEA.

Resource Management of 600+ PMs across EMEA, through in-country Resource Managers. Management of Project Management Off and On shoring activities. OLA management.Deployment of Processes and Procedures across EMEA, with ISO9000 accreditation. Resolution of Critical Resourcing issues. Member of European Project Office management team defining strategy and direction for PM community. Development and management of Resourcing strategies. Priority setting. Management of team activities including strategy implementation, monitoring, escalation, delegation, promotions and reviews.

Allocation of 320+ Project Managers in Northern Region to roles in over 60 accounts. Forecastingof PM requirements, recruitment and sub-contractor management.Development of Processes and Procedures. OLA performance management.Member of GPMS management team defining strategy and direction for PM management. Management of Procurement and Logistics activities for GPMS Northern Region.Recruitment. Exit management of poor performers, working with HR & Union representatives.

Multiple Infrastructure projects executed.

Responsible for the UK Technical staff. Support of over 300 servers in the UK. Monitoring of Nordic IBM outsourcing contract, staffing/workload issues, Service Delivery improvement, SLAs, Change Management, budgets, etc.

Responsible for the UK Technical staff. Support of over 300 servers in the UK, with 2nd level support for 400+ servers in Europe, their associated infrastructure and services. Peer relationship with the Nordic Technical Team Leader assisting with his workload (IBM outsourcing contract, staffing/workload issues, Service Delivery improvement, SLAs, Change Management, etc.).