John Wheeler Email & Phone Number

Chicago, Il, Us

Bangalore, Karnataka, In

Lab45 is a visionary space developing ground-breaking solutions to foster and accelerate ideation throughout Wipro.At Lab45, teams of engineers, research analysts, and scientists come together to infuse creative ways of incubating solutions for customers that will transform the future. It is a space filled with ambition at the vanguard of far-reaching research across cutting-edge technologies.Established with the Silicon Valley culture of free-flowing creativity, Lab45’s goal is to make bold ideas reality and to invent the future of enterprise. So come, collaborate and see what happens when ideas are left unbound.

Bay Area/Global, Us

Responsible for vulnerability management program tracking to business SLA's based on severity.Implemented AWS Well Architected framework including CIS baseline controls and remediation.Managed migration from Google Workspace to Google Workspace in 2021.Responsible for vendor risk assessment of over 100 SaaS vendors used by various departments.Developed responsible disclosure program with Hackerone remediating 100 findings in first 6 months.

Bay Area/Global, Us

-Inspire and lead a global team of accomplished engineers and creative directors managing adoption, usage, and delivery of Topcoder crowdsourced products in data science, design, and software development.-Accountable for resource utilization and retention through effective coaching and data driven management of work and oversight of 85% of company revenue.-Drive good practice utilizing process and tools for full lifecycle management of outcomes from CI/CD for software delivery to Axure and InVision for wireframes and high-fidelity designs.-Coach client and team on software stack and project technical direction including collaboratively developing cost benefit analysis matrix for solution fit.-Track and manage team objectives and key results as well as operational metrics on service delivery.-Collaborate with product, marketing, and sales to refine process, implement and track operational efficiencies, and introduce new products and process.

Indianapolis, In, Us

Project Manager, NYSE Euronext, New York, NYAugust 2012 - May 2013• Project manager of global introduction of Saleforce.com for NYSE Euronext. • Leading the collaboration of three delivery teams – systems integration, data migration, Salesforce configuration – which includes 30 integration points, 7 million records transitioned into 30 unique objects, and the introduction of re-engineered business processes to be used by more than 350 employees. • Collaborated with sales to expand original scope by 20% for User Adoption, which ran concurrently with existing project.Project Manager, PTC, Needham, MAMarch 2012 – August 2012• Joined the PTC project team after the timeline was labeled “at risk” and successfully led the global deployment of Salesforce.com to over 700 direct and inside sales representatives in over 40 locations. • Project included the installation of new business processes and metrics for a consolidated forecast of new software sales and existing maintenance contracts. • Team collaborated across business lines including direct and partner sales, software maintenance renewal, and inside sales. Additionally, we implemented Eloqua for marketing automation and consolidated to a single marketing automation platform. Project Manager, Johnson Controls, Milwaukee, WIDecember 2011 – March 2012• Led project team through the deployment of Salesforce.com service cloud to support Johnson Control’s new Panoptix® solution that enables Live Guides™ to track and manage customer service requests. • Integrated the client’s Jive software-based portal with Salesforce and LiveChat, which enabled customer visibility to issue tracking and resolution.

Chicago, Illinois, Us

Responsible for leading teams that manage software, systems, storage, and databases for all network support systems. This includes asset, fault, performance, and configuration management. Teams have full lifecycle responsibility for systems as well as Nth tier support.• Managed teams that have full lifecycle responsibility for enterprise class tools and systems:o Voice and data performance with tools like InfoVista and IBM Tivoli Prospect. o Tier I&II storage EMC Clarion and DMX storageo Oracle (Sparc and x86) M class and T class servers and Oracle databases• Accountable for applications serving the 1000+ members of the U.S. Cellular® engineering community for functions such as asset, configuration, and performance management.• Led initiative to build a CMDB for engineering configuration items including all cell sites, switches, routers, and circuits in IBM Tivoli’s Maximo product with integrations to IBM Tivoli fo and EMC Voyence.• Drove implementation of engineering data warehouse using Oracle RAC/ASM and Oracle Nehalem servers that includes performance management, fault management, and configuration management data. Rolling out Cognos BI tool to access warehouse and provide standardized reports and dashboards for each business context from network planning to network operations.• Responsible for planning and forecasting in SAP an $11 Million capital budget and a $9 Million operating budget including infrastructure life-cycle management, commercial software support, and new projects.• Developed a vision and goals that includes objectives around network visibility using IBM Cognos reporting, performance management data warehouse utilizing off the shelf Oracle hardware and RAC/ASM software, and virtualization of x86 technologies on VMWare and Sparc technologies using clustered zones on Sparc T-series machines.• Led teams to create KPI’s and system performance metrics to enable life cycle and planning activities for future growth or consolidation.

Marlborough, Ma, Us

Msit, Information Technology

Bsee, Digital Communications