John Steven Email & Phone Number

England, United Kingdom

München, Deutschland, De

München, Deutschland, De

London, Gb

In my role as a continuous improvement manager, I am responsible for the formulation and implementation of innovative operational initiatives resulting in workflow efficiency. I oversee all aspects of business relating to sales covering staff training, performance appraisals, and sales coaching. Additionally, I have initiated continuous training programs for staff to ensure quality customer service, client retention, and sales growth. To ensure organisational financial targets are met, I maintain and develop customer base by consulting, creating, developing, and maintaining relationships with key customers while identifying new potential clients in business to business (B2B) & business to customer (B2C) sales. Key Contributions: Strategically reached £76M in in annual sales for 2019 sales cycle directing sales channels. Created and directed high performance sales teams responsible for acquiring over £3M in annual sales.

London, Gb

During my tenure as the European Retail Sales Director, I oversaw key business activities including customer service, procurement, business development, and sales. I was respondible for conducteing mentoring and coaching to under-performing employees as well as new recruits in line with company policies to ensure increased sales in retail chain. Furthermore, I collaborated with team managers to ensure each office reaches set annual targets by utilizing proactive approaches to service delivery. I cultivated relationships with clients and business community, promoting brand loyalty. I also negotiated with suppliers and distributors, onboarding them to support territorial channel strategies. Key Accomplishments:  Successfully launched Hive brand across three countries.  Strategically negotiated, closed, and signed international distribution contract for product delivery to new territories. Created and managed high-performing international sales teams in multiple locations. Formulated European Distribution Pricing (EDP) strategy to manage and control product pricing for retailers in different countries including Amazon, Screwfix, and MediaMarkt.

London, Gb

Having built a reputation for quality service delivery at Belkin and Linksys, I was employed by Centrica Home Solutions, where I implemented and evaluated UK regional business plans. I introduced innovative performance, and financial strategies resulting in higher sales from retail channel. I personally monitored sales, staff performance, and motivated employees to achieve targets. Furthermore, I was responsible to ensuring forecasted performance indicator budgets were met timeously by evaluating staff performance and developing new strategies to incentivise employees. I also acted as brand ambassador for Hive at global events and exhibitions, including CES Las Vegas, IFA Berlin, Ideal Homes UK, Gadget Show Live, and presented products on TV including QVC. Key Accomplishments:  Successfully developed retail channel to cover more than 40 clients. Acquired 200+ point of sale displays in three UK retailers, including John Lewis, Currys, and Maplin stores successfully. Strategically grew sales team to support retail channel and increased revenue by over £21M in 4 years. Successfully formed alliance between Hive and one of UK's leading distributors, offering access to the existing technology goods distribution channel, including John Lewis, Currys, Argos and Amazon..

London, Gb

El Segundo, Ca, Us

As a business development manager I designed and oversaw new marketing initiatives. Additionally, I conducted market research to find new business opportunities. I also increased market share by prospecting new B2B and B2C clients, while developing stronger relationships with existing ones. Furthermore, I spearheaded the business development representative team and administrators, leading to increased infiltration of UK retail market in smart tech, mobile, and home networking. I was responsible for managing key business accounts, including Apple, Halfords, Maplin, and Costco. I skillfully led and guided sales team comprising of five membersKey Accomplishments:  Skilfully secured partnership with Halfords, producing £4.2M in revenue annually. Successfully delivered £7M in profits and 48% growth on key accounts over 12-month trading period.

Glasgow, Scotland, Gb

Glasgow, Scotland, Gb

Glasgow, Scotland, Gb

Glasgow, Scotland, Gb

Glasgow, Scotland, Gb

Redditch, Worcestershire, Gb